Good Design is Good Civics

19:46 | Oct 16th, 2018

1 echo

The Boston Mayor’s Office was having a problem: Not enough residents were reporting their own problems into the city. Sure, the 311 phone line had its old school devotees. But Boston decided they could reach a whole new population by creating a brand...Show More

mmDec 29th, 2018

Fascinating reveal from bad civic design to progressively making it better. Surprising twists and turns along the way. I wish every city learned from Boston!