
Business Sidekick: LiveChat Podcast
#27. Rand Fishkin: Think Big, Start Small - the No-Bulls&#! Guide to Starting a Business
#26. Krister Haav/Toggl: How to Manage a Remotely Working Team
#25. Sançar Sahin/Typeform: The Art of Getting Customer Feedback
26:19 | Mar 9th, 2017
Listen to Sançar Sahin, the Director of Marketing at Typeform, revealing secrets of creating a successful customer feedback strategy and getting honest feedback from employees.
#24. Bill Macaitis/Slack: How to Scale Your Business the Way Slack Does
24:22 | Feb 23rd, 2017
Bill Macaitis, former Salesforce and Zendesk executive and Slack's first Chief Marketing Officer, talks about what's the most important in business. Is there is a recipe for success?
#23. Brian Dean/Backlinko: An Advanced Guide to SEO Optimization and Website Architecture
#22. J.Swierczak/LiveChat: How to Successfully Manage SaaS Inbound Sales and Gain More Customers
17:49 | Jan 26th, 2017
Today, I’m talking about inbound sales strategy with Jacob Świerczak, LiveChat Customer Success Manager who will share his experience and insights about inbound sales.
#21. John Hall/Influence & Co.: The Definition of Content Marketing
23:38 | Jan 9th, 2017
John Hall, the co-founder and CEO of Influence & Co., talks about the definition of content marketing. It's about providing value and building trust!
#20. Mat Patterson/HelpScout: How to Build Your First Customer Support Team
21:43 | Dec 22nd, 2016
From this episode, you'll learn from Mat from HelpScout how to hire right people for your team and what customer service metrics are the most important.