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This is HCD - Human Centered Design Podcast

This is HCD

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This is HCD aims to educate and empower about human-centered design. This podcast brings together thought-leaders from various disciplines such as service design, user experience, interaction design, and product management to discuss the craft, a...Show More
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38:37 | Aug 22nd

Hello, and welcome to Power of Ten. A podcast about design operating at many levels, from thoughtful detail, through to organisational transformation, to the changes in society and the world. My name is Andy Polaine, a designer, educator, and writer,...Show More

19:35 | Aug 20th

Talking Shop is a new podcast by The HCD Network, that's focussed on helping shine a light on areas within the community - to help utilise our amazing community! In this episode, Gerry Scullion and Andy Polaine chat about new and exciting updates ...Show More

29:40 | Jul 31st

Have a comment about this episode that you'd like to share? Now you can leave us a voicemail Have something to share about this episode? Leave us a voicemail now Eva Penzeymoog is joining me on the show today. Eva is a lead designer for Eight-L...Show More

42:41 | Jul 24th

Welcome to Power of Ten, a podcast about design operating at many levels, from thoughtful detail through organisational transformation, to the changes in society and the world.  This episode's guest is Gretchen Anderson.Gretchen consults with clie...Show More

23:32 | Jul 16th

This is HCD is brought to you by Humana Design and The Academy.ie Hello, and welcome to another episode of This is HCD.  I’m your host Chi Ryan and in this episode, I’m speaking to Derek Horn, a designer at Bedwood and Co., a New York-based bran...Show More

26:52 | Jul 3rd

Adrienne: Hello, and welcome to ProdPod.  We’re a part of This is HCD. We’re bringing all human-centred practitioners real and honest conversations about product management.  My name is Adrienne Tan and I’m the co-founder of Brainmates. Today,...Show More

51:51 | Jun 19th

Hello, and welcome to Power of Ten, a podcast about designing and operating at many levels, from thoughtful detail through to organisational transformation, to the changes in society in the world.  My name is Andy Polaine, a designer, educator, and w...Show More

32:26 | Jun 4th

Hello, and welcome to another episode of This is HCD.  I’m your host Chi Ryan and in this episode, I’m speaking to Phil Balagtas and Jack Wilkinson from speculative futures, an international community focused on speculative and critical design, desig...Show More

35:15 | May 31st

In this episode Andy speaks with Dr. Anne Galloway about speculative design, living with sheep, and how designers might re-consider their place in the world. Assoc. Prof. Dr. Anne Galloway’s academic profile at VUW The More Than Human Lab Anne is ...Show More

35:17 | May 28th

In this episode, we really focus on what a service is and what a service is not.  Now, it might seem like a simple question, but the answer is not straight forward, as we discuss.  I have a copy of Majid’s book to give away.  To be in with a chance, ...Show More

30:22 | May 21st

Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of the This is HCD Network.  I’m a service design practitioner and trainer based in Dublin City, Ireland.  Bringing design into organisations is hardly ever straigh...Show More

21:49 | May 14th

Adrienne: Hello, and welcome to Prod Pod.  We’re a part of This is HCD.  We’re bringing all human-centred practitioners real and honest conversations about product management.  My name is Adrienne Tan and I’m the co-founder of Brainmates.  Today, we’...Show More

23:43 | May 7th

Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of the This is HCD Network.  I’m a service design practitioner and trainer based in Dublin City, Ireland.  Bringing design into organisations is hardly every straig...Show More

27:55 | Apr 30th

Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of This is HCD.  I’m a service design practitioner and trainer based in Dublin City, Ireland.  Today in the show, we caught up with Doug Powell who’s an award-winni...Show More

28:10 | Apr 23rd

You can find Aaron Dignan on Twitter as @aarondignan  and at The Ready. You can find notes and links from his excellent book on the Brave New Work website. Aaron also wrote a Medium post explaining The OS Canvas and you‘ll find plenty of other...Show More

27:08 | Apr 16th

Hello, and welcome to Brining Design Closer.  My name is Gerry Scullion and I’m a service design practitioner based in Dublin City, Ireland.  Today, I caught up with Kate Dawson, a doctoral researcher from the NUI school of psychology in Galway Irela...Show More

29:28 | Apr 9th

Hello, and welcome to Bringing Design Closer.  My name is Gerry Scullion and I’m a service design practitioner based in Dublin City, Ireland.  Today, I caught up with Aleth Gueguen, a GDPR legal specialist based on Nantes, France.  We chat about all ...Show More

29:07 | Apr 2nd

April 2nd, 2019: We are giving away a copy of Andre's book this Friday in our newsletter. Sign up to our newsletter to be in with a chance of winning it Hello, and welcome to Bringing Design Closer on the This is HCD Network.  A very warm welcome ...Show More

29:30 | Mar 26th

Hello, and welcome to Ethno Pod on This is HCD.  My name is John Curran and I’m your guest host.  I’m a business anthropologist, executive coach, and CEO of JC and Associates, which is a consultancy that explores how culture shapes organisations and ...Show More

27:38 | Mar 19th

Hello, and welcome to Prod Pod.  We’re a part of This is HCD.  We’re bringing all human-centred practitioners real and honest conversations about product management.  My name is Adrienne Tan and I’m the co-founder of Brain Mates.  In this episode, I ...Show More

48:00 | Mar 12th

Hello, and welcome to Power of Ten on This is HCD. My name is Andy Polaine. I’m a designer, educator, and writer, and currently group director of Client Evolution at Fjord. The Power of Ten Podcast is about design operating at many levels, from thoug...Show More

35:46 | Feb 26th

Hello, and welcome to another episode of This is HCD.  I’m your host Chi Ryan and get ready for an exciting episode because today I’m speaking to Australian designer and nurse practitioner, Maitu Bush.  Maitu has a masters’ degree in public health an...Show More

42:45 | Feb 12th

Hello, and welcome to another episode of This is HCD. I’m your host Chi Ryan and in this episode, I’m speaking to Liz Fosslien, designer, illustrator, and co-author of the brilliant book: No Hard Feelings, The Secret Power of Embracing Emotion at Wor...Show More

26:43 | Jan 29th

My name is Gerry Scullion and I’m a human-centered design practitioner based in Dublin City, Ireland.I recently attended the excellent Pixel Pioneers conference in Belfast - it was a really enjoyable conference. Brendan is and has been an inspiration...Show More

30:16 | Jan 15th

In this episode, I caught up with Dr. John Curran, a London-based anthropologist. Now, we met in Service Design Days in Barcelona where John was giving a keynote on conflict, and how important it is to deal with this conflict, not only in the design ...Show More

30:49 | Dec 18th, 2018

There's some of you might know the Top Tasks methodology already and even if you do, I'd encourage you to listen to this episode, as I break down the method to better understand the mechanics behind Top Tasks, and also get Gerry's insights into where...Show More

29:14 | Dec 4th, 2018

Hazel White and Mike Press from OpenChange in Scotland join me on the show this week, and we dig  a little deeper into what myself and sarah drummond covered about the changes in the scottish design landscape and what trigged this. We speak more abou...Show More

18:47 | Nov 20th, 2018

I was hosting Service design Days in Barcelona this year and had lots of fun meeting the European service design community. It was a jam-packed few days for me but managed to capture some great conversations that all followed a similar theme to what ...Show More

47:12 | Nov 6th, 2018

Hello and welcome to another episode of This is HCD. I'm your host Chi Ryan, and in this episode, I'm speaking to researcher Steve Portigal. Steve is the Principal of Portigal Consulting and the author of two books: Interviewing Users: How to Uncover...Show More

22:31 | Oct 23rd, 2018

Hello and welcome to another episode of This is HCD. My name is Gerry Scullion and I'm a human centered design practitioner based in Dublin, Ireland, and this week I caught up with one of my design heroes, John Thackara whilst I was hosting the incre...Show More

41:02 | Oct 9th, 2018

Hello and welcome to another episode of this is HCD. My name is Gerry scullion and I'm a service design principal based in Ireland. In this episode, we caught up with Frank Long, one of Ireland's UX forefathers. Frank mentored me way back in the nine...Show More

46:10 | Sep 25th, 2018

Hello and welcome to another episode of this is HCD. I'm your host Chi Ryan and Aussie designer, living in working in New York City. In this episode, I'm catching up with Marc Stickdorn and Adam Lawrence, co-authors of the cult service design books. ...Show More

32:10 | Sep 11th, 2018

Before I tell you a little bit about this episode, I wanted to congratulate Sarah (and Lou) who got married at the weekend. From everyone at This is HCD, we raise a glass an wish you a lifetime of happiness together! Hello and welcome to another e...Show More

34:51 | Aug 28th, 2018

Hello and welcome to another episode of 'This is HCD'. My name is Gerry Scullion and I'm a service design principal now based in Dublin, Ireland. In this episode we caught up with the brilliant Patrick Quattlebaum, co-author (alongside Chris Risdon) ...Show More

29:53 | Aug 14th, 2018

Hello and welcome to another episode of ‘This is HCD'. My name is Gerry Scullion and I'm a service design principal now based in Dublin, Ireland. Recently I caught up with Sarah Richards in London. Sarah's a founder of Content Design in London, an or...Show More

52:14 | Jul 31st, 2018

Hello and welcome to another episode of This is HCD. My name is Gerry Scullion and I'm a human centred design practitioner based in Dublin, Ireland. In this episode, we caught up with Gerry McGovern, one of the most well known and loved customer expe...Show More

36:57 | Jul 17th, 2018

Welcome to another episode of ‘This is HCD’ coming direct to you from the city where dreams are made, New York City. I’m your host, Chirryl-Lee Ryan and in this episode, I’m speaking to Joey Zeledon, an award-winning designer with a background in pro...Show More

42:20 | Jul 3rd, 2018

This is HCD is brought to you by Humana Design Hi and welcome to another episode of 'This is HCD' coming to you from Brooklyn, New York. I am your host Chirryl-Lee Ryan and in this episode I'm speaking to Adam Fivenson, a user researcher and self-...Show More

22:48 | Jun 19th, 2018

Hi everyone my name is Adrienne Tan. I'm a co-host at 'This is HCD' podcast. In this episode, I'll be speaking to Ivy Hornibrook who will talk us through her career transition from UX into product management. This is HCD is brought to you by Human...Show More

22:21 | Jun 5th, 2018

This is HCD is brought to you by Humana Design In this episode, we discuss what role, if any, can technology play in support of people suffering with mental health.  I wanted to give you a bit of context on the topic in this episode. So I'll st...Show More

26:07 | May 22nd, 2018

This is HCD is brought to you by Humana Design In this episode, I caught up with Victor Rodrigues, the chief software architect and user experience advocate for Cochlear, one of Australia's most loved and most successful innovation success stories...Show More

49:26 | May 8th, 2018

This is HCD is brought to you by Humana Design In this episode we caught up with Marc Stickdorn, co-author of ‘This is Service Design Thinking Book’ and most recently the epic and one of the most important design books in yonks, ‘This is Service D...Show More

29:43 | Apr 24th, 2018

This is HCD is brought to you by Humana Design In this episode, we chat with the author of Ethnographic Thinking, Jay Hasbrouck. We go through what ethnographic thinking is and how it should be applied to inform richer contextual insights for desi...Show More

38:21 | Apr 10th, 2018

This is HCD is brought to you by Humana Design In this episode, we caught up with Gentleman designer himself, Jon Hicks. Jon is a graphic designer and illustrator but has worked across a broad spectrum of mediums in his career. Most of us will be ...Show More

31:07 | Mar 26th, 2018

This is HCD is brought to you by Humana Design Hello! I'm Gerry Scullion, and in this episode, we have the brilliant Greg Bernarda, who some of you might know of being co-author of the excellent Value Proposition Design book by Strategyser. This b...Show More

32:23 | Mar 12th, 2018

This episode is the second part in a two-part series with Andy Polaine, the regional APAC design director for Fjord and Simon McIntyre who is the Associate Dean of Education in UNSW, formally COFA, the College of Fine Art and Design. In the first ...Show More

37:26 | Feb 26th, 2018

This is HCD is brought to you by Humana Design Chirryl-Lee Ryan and I were recently together on a design-panel, Designing for Social Impact, for Academy XI in Sydney and had a whale of a time. We caught up in Melbourne a few days later to exten...Show More

30:04 | Feb 12th, 2018

Over the course of the last year or so, I’ve heard whispers in the UX community of a new role emerge called a UX Writer and instantly was drawn to it as I have identified the issues many times in my career of the solutions that a role like this can a...Show More

41:13 | Jan 29th, 2018

In this episode, we caught up with Andy Polaine, Regional APAC Design Director for Fjord and also professor Simon McIntyre, Associate Dean of Education from UNSW to discuss the future of education and ask the mammoth question of, "Is education broken...Show More

23:51 | Jan 15th, 2018

Hello! In this episode, we spoke with Elizabeth Pek, Director of Experience Design at BT Financial Group, about what she believes makes a good designer. This episode is jam-packed with information for both Designers and Design Managers alike.

27:51 | Jan 2nd, 2018

In this episode, we caught up with Eduardo Kranz who is a design director at Fjord Canberra. We discussed where the service design and UX professions intersect in respects to the skills and activities that are done on a day to day basis.

37:21 | Dec 18th, 2017

This was a show of firsts! Our very first live podcast in front of an audience, and also the first time we had the wonderful Gerry Gaffney on the show. The show was recorded at the incredible offices of FutureYou, a boutique recruitment consultancy b...Show More

24:48 | Dec 4th, 2017

In this episode, we caught up with Cyril Secourgeon, the Principal Human Centered Designer practitioner at Westpac group, one of Australia’s big four banks. We discussed the methods that the wider HCD team in Westpac use to help keep stakeholders ...Show More

30:30 | Nov 19th, 2017

The topic in this episode of This is HCD is about diversity in the workplace. We have three incredible guests, Anthony Quinn, Principal at Dynamic 4, Emma Jones, Managing Director at Future of Work, and Michelle Starr, Managing Director for GENEQ. ...Show More

37:24 | Nov 5th, 2017

Kirsten Mann, VP Product and Experience at Aconex explains that organisations are not designed to value design. Instead, organisations are focused on short-term financial metrics instead of delivering great customer and business outcomes. To change ...Show More

29:22 | Oct 19th, 2017

In this episode, we ask the big questions about human-centred design and large organizations. Why design teams alone, are not enough to become customer lead, and why we need to look at a sustainable way to scale human-centred design in organizations.

27:11 | Oct 10th, 2017

In this episode, we welcome Tarra Van Amerongen, a Group Director from Fjord in Sydney, focused on the intersection of strategy, design and technology.  Tarra takes the hustle of the start-up mindset and the toolset from design thinking to design and...Show More

28:12 | Sep 2nd, 2017

In this episode, we caught up with the wonderful Barbara Spanton from Ottawa in Canada. Barbara is a UX lead in Shopify and in this episode, Barbara is joined by Aman Braich from Intuit.

31:30 | Aug 17th, 2017

In this episode, we speak to the brilliant Megan Dell. Megan is a Human Center of Design leader based in Melbourne Australia and is currently head of UX for 99 Designs. We get Megan’s perspective on what makes a good and a bad leader and drill deeper...Show More

43:40 | Jul 23rd, 2017

In this episode, we speak with Adrienne Tan, Co-Founder of leading Australian product management consultancy Brainmates. We discuss how the roles of service design and product management work together within organisations. Also joining us on this ...Show More

43:26 | May 19th, 2017

We chat about how he got into design, how motivations and also took questions relating to the topics of career challenges from people working in the industry, and also how to increase your influence in an organisation.