In the Lead, Off the Record

29:55 | Nov 21st, 2017

Recently we've rebranded as Stock Systems (aka Stock). What did it come down to? Taking our own advice.

20:16 | Nov 21st, 2017

Do you even read your email? There's been explosive growth on social messaging platforms over the last number years. We discuss what we use to drive results at Stock instead of email.

26:01 | Nov 21st, 2017

It's been amazing listening to companies throughout the supply chain - particularly in wholesale and manufacturing - think through what they need to do to increase their customer experience. In many c...Show More

24:01 | Oct 13th, 2017

Title says it all. Running distributed systems in the cloud isn't cheap, isn't for the faint of heart, and as a non-technology as a first concern company - definitely isn't the way to stay cutting edg...Show More

26:30 | Oct 13th, 2017

To quote Warren Buffett, "we delegate to the point of abdication". This is incredibly important to remember as you hire - the idea should always be to make the business less dependent on you.

27:56 | Oct 13th, 2017

Way too many business owners are only thinking about what works in the here and now, and at best, what might get through tomorrow. Giving the current sea change, this strategy is guaranteed to fail - ...Show More

35:19 | Oct 13th, 2017

Piggybacking on our last episode, we dive deeper into what a customer who finds you online requires vs a traditional on site customer.

27:50 | Oct 13th, 2017

Today we discuss how and why E-commerce tends to draw a different type of buyer, which means it's a different type of sale. Because of this, it's important to think through your pricing strategy.