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A social experiment introduces the world to a Serial Killer.
21:16 | Sep 3rd, 2019
Our customers will stab us in the back without a second thought. That's how they value us. How much do we value them?
17:42 | Aug 26th, 2019
The public often sees insurance agents as the calendar people because what we provide for people really isn't obvious and appreciated until there is a loss. Is there anything we can do about that?
19:08 | Aug 19th, 2019
Why agents need to take special care to WRITE THE QUOTE RIGHT and explain why you did it that way. I'm only doing this episode because y'all keep messing up on this one.
18:26 | Aug 5th, 2019
The show is back! We're starting up season 2 with a little restatement of what the show is about and what in the world I've been up to lately!
22:17 | Oct 8th, 2018
We're asked a lot for coverage and claims advice, which is totally cool, as long as you recognize this first.
27:35 | Oct 1st, 2018
Sometimes the adjuster is going to disagree with the police in an accident, and this is why.
30:19 | Sep 24th, 2018
Talking about differences in insurance companies, level of service and claim satisfaction, and generic cereal Mel made up that he will regret forever.
23:18 | Sep 17th, 2018
Playing "Is That Covered?" today with a scene from an early episode of Breaking Bad.
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