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Business Management & Marketing

The Future of Work Podcast With Jacob Morgan | Futurist | Leadership | Workplace | Careers | Employee Experience & Engagement

Jacob Morgan

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Jacob Morgan is a best-selling author, speaker, and futurist who explores what the future of work is going to look like. The goal of the show is to future-proof your career and your organization by giving you the insights you need to adapt to how the...Show More
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02:14 | Sep 11th

There are two things about the future of work that worry me. The first is if executives at organizations will choose to use AI and automation to replace humans instead of using them to augment humans. The second is that if we as individuals tak...Show More

48:49 | Sep 9th

Today I am joined by Ott Vatter, the Managing Director at e-Residency, an initiative started by the Republic of Estonia to encourage more people to start businesses in Europe and to make it easier for remote workers and entrepreneurs to work while on...Show More
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03:13 | Sep 4th

Have you ever been asked a question that you don’t know the answer to? What was your response? Did you make something up? Did you talk around the question? One thing I have learned over the years is the power of saying three simple words---”I don’t k...Show More

1:03:35 | Sep 3rd

In our conversation today you will hear Ann’s advice for people looking to make a career shift and why it is more important to focus on your skills rather than your past job titles. You will also hear how the Post-it was created, what people outside ...Show More

02:44 | Aug 28th

In our increasingly connected world the way businesses compete has changed. It is no longer about competing within your industry or within your geographic location--you are competing with everyone. And that is especially true with talent.   The way t...Show More

1:06:08 | Aug 26th

My guest today is Farooq Kathwari, the Chairman, President, and CEO of Ethan Allen Interiors, Inc., an American furniture chain founded in 1932 with more than 300 stores across the world. Farooq has a new book coming out on September 3 titled: Trailb...Show More

02:02 | Aug 21st

Artificial Intelligence is not a new concept. Actually, it has been around for thousands of years and you can see representations of the concept throughout history starting with Jason and the Golden Fleece.

1:05:42 | Aug 19th

Ragu Gurumurthy is the Chief Innovation and Digital Officer at Deloitte, the world’s largest professional services company with 240,000 employees around the world. In March 2019 Ragu authored a report titled, Pivoting to Digital Maturity: Seven ...Show More

01:56 | Aug 14th

Over the years I have heard many different definitions of leadership. One person might say that a leader is someone who has followers. Another person might say a leader is someone who has a clear vision and inspires others to move towards a certai...Show More

1:03:11 | Aug 11th

My guest this week is Omar Hatamleh, the Chief Innovation Officer, Engineering at NASA and Executive Director of the Space Studies Program at the International Space University. In today’s discussion, you will hear how Omar has seen NASA change o...Show More

02:46 | Aug 7th

I’ve had a rule for myself that I have practiced for several years. The rule is to do one thing every year that I didn’t do the year before. Some examples of new things I have implemented over the years are my podcast, my future in 5 video series...Show More

58:59 | Aug 5th

Abe Greenspoon is the Program Lead for Canada’s Free Agents, a Government of Canada program launched in 2016 that proposes a new model for workforce mobilization. Abe has been in the public service of Canada for about 10 years.

58:40 | Jul 29th

Amber Grewal is the Chief Talent Officer at Intel, a company with over 107,000 employees in 36 countries around the world. Prior to Intel Amber was the Corporate Vice President, Head of Global Talent Acquisition at IBM and the Vice President of Globa...Show More

02:00 | Jul 26th

The term, “perpetual learner” has been thrown around a lot recently and while it is important to learn how to learn in today’s fast pace of change, the concept is not something new. We have always had to adapt throughout history, but the difference i...Show More

1:05:40 | Jul 22nd

Anilu Vazquez-Ubarri is the Chief Human Resource Officer at TPG, one of the world’s largest private equity investment firms. Prior to moving to TPG, Anilu was the Chief Diversity Officer and Global Head of Talent Development at Goldman Sachs.  Anna E...Show More

03:13 | Jul 18th

We have come to understand that in order to attract and retain the best talent in the future of work, organizations must create a workplace where people want, not need, to show up to work. But in this effort to create great employee experience, we ca...Show More

1:12:48 | Jul 15th

Chetan Dube is the CEO at IPsoft, an American multinational technology company which primarily focuses on Artificial Intelligence. IPsoft has just over 2,000 employees in 15 countries.  When you think of AI you might remember an experience you’ve had...Show More

02:52 | Jul 11th

If I were to ask you, when was the last time you spent time or money on creating an experience for yourself, what would the answer be? Most likely, the answer would be a few weeks ago, a few days ago, or maybe even earlier today. Experiences are genu...Show More

1:06:00 | Jul 8th

Cameron Hedrick is the Chief Learning Officer at Citi, a 200 year old financial services company with around 200,000 employees in 100 countries. Cameron has been with Citi for 16 years and prior to that he worked at Fidelity for over 7 years.  As Chi...Show More

02:44 | Jul 5th

In the past when we thought about work we mostly thought of it as a job where we put in our time and then we make money to pay the bills. But the mindset around work is shifting and work is much more than just a paycheck. Now work is more about a sen...Show More

1:07:16 | Jul 1st

Haenim Sunim is the bestselling author of Love for Imperfect Things: How to Accept Yourself in a World Striving for Perfection and The Things You Can See Only When You Slow Down: How to be Calm in a Busy World. He is also a monk and a Zen Buddhist ...Show More

03:48 | Jun 27th

In Psychology there are two ways of thinking; System 1, which is a fast, intuitive way, almost like a gut reaction and then there is System 2, which is a more conscious, purposeful way of thinking. A lot of times in our organizations we tend to make ...Show More

53:00 | Jun 24th

Christy Gillenwater is the President & CEO of the Chattanooga Chamber of Commerce. Christy has been in the Chamber of Commerce and Economic Development field for over 20 years, mostly in various cities throughout Indiana. She moved to Chattanooga in ...Show More

02:08 | Jun 20th

Looking around at the world today it is so easy to get down, be negative, give up hope, and have a bad attitude. But in order to be successful in this new world of work it is crucial to be optimistic. We have to be positive, otherwise we lose our des...Show More

1:11:19 | Jun 17th

David Epstein is the author of two top 10 New York Bestselling books, The Sports Gene and Range: Why Generalists Triumph in a Specialized World, which is the topic of today’s discussion. David has a fascinating and very diverse background that led h...Show More

02:36 | Jun 13th

We tend to talk about technology as if it is its own entity that has its own mind, mission and agenda. “Technology is going to replace our jobs, it is going to get out of hand, it will take over the world!” But the truth is we have control over techn...Show More

1:02:43 | Jun 10th

Martin Migoya is the Co-Founder and CEO of Globant, an IT and Software development company that uses the latest technologies transform organizations. They have worked with companies such as Disney, the Met Police in London, and the MTA in New York. G...Show More

02:38 | Jun 6th

If you are a sports fan and you watch games on TV, whether you like football, soccer, baseball, hockey, etc...you may be amazed by how fast the commentators get their information. They are constantly getting real time stats so they can keep viewers i...Show More

1:11:48 | Jun 3rd

Jim Clifton is the Chairman and CEO of Gallup, an American analytics and advisory company founded in 1935. Jim has been the CEO since 1988 and under his leadership Gallup has expanded from a predominantly US based company to a worldwide organization ...Show More

01:50 | May 30th

Most, if not all, of us have smartphones these days and we all have our favorite apps. Whether you like to use Instagram, Pandora, Google Maps, or Ebay, “there’s an app for that”. You may have noticed that every once in awhile your apps will update. ...Show More

1:04:03 | May 28th

Last week I went to social media to find out what your questions are related to leadership, employee experience, and the future of work. You asked and now today, I answer. The following questions are the ones I am addressing on today’s episode:   Of...Show More

01:44 | May 23rd

There are countless conversations, concerns, theories and ideas about the future of work. Will AI and automation take over? Will we experience major job loss? Will there be a ton of new jobs created? Will we all be on Universal Basic Income and be ab...Show More

1:06:16 | May 20th

Ed McLaughlin is the President of Operations and Technology at Mastercard, where he has worked for the past 14 years. In his current role Ed oversees all of Mastercard’s technology functions including the global network, processing platforms, informa...Show More

02:07 | May 16th

Sam Walton was the creator of Walmart and Sam’s Club, two hugely successful retailers that have been around for many, many years. He had a practice that he carried out for many years at the beginning of his career that we may view as simple nowadays,...Show More

1:04:02 | May 13th

Amy Philbrook is the Head of Diversity and Inclusion at Fidelity Investments, a financial services company with around 50,000 employees. She’s been with Fidelity for 24 years working in almost every department. She started her career there in custome...Show More

01:34 | May 9th

One of the common questions I have been asked in the past is, how do we empower our employees. For me the answer has always been about investing in employee experience. But lately I have been thinking about the root cause of this problem. Why do we n...Show More

1:00:33 | May 6th

Having great leadership inside of an organization is critical. An organization can succeed or fail based on how it is lead. I’ve had some great discussions on the podcast over the years on this topic of leadership and today I’m sharing a few of my fa...Show More

01:46 | May 2nd

AI and Automation is still at the forefront of so many conversations that business leaders are having. And the core issue that continues to be the main focus of these conversations is whether we are going to create more jobs than we replace or vice v...Show More

1:11:43 | Apr 29th

Ashley Goodall is that SVP of Leadership and Team Intelligence at Cisco and the author of the new book, Nine Lies About Work: A Freethinking Leader’s Guide to the Real World. Prior to Cisco, Ashley spent 14 years at Deloitte where he worked in severa...Show More

01:32 | Apr 25th

Most organizations set aside specific time to appreciate employees. Sometimes it is one day a year, sometimes once a month, but it is usually sporadic. Usually it consists of one day a year where the company provides food, games, activities, prizes, ...Show More

1:08:08 | Apr 22nd

Thomas Kochan is the George M. Bunker Professor of Work and Employment Relations at MIT’s Sloan School of Management and co-director of the MIT Institute for Work and Employment Research. Thomas has actually been a faculty member at MIT since 1980. I...Show More

03:25 | Apr 18th

Are you a leader that truly acts like a coach and mentor? A leader who actually believes in being a coach or mentor to their employees doesn’t stop once the employees get to a certain level of success. They are willing to help others be more successf...Show More

1:14:31 | Apr 15th

Xavier Unkovic is the President of Amy’s Kitchen, a family owned, privately held company founded in 1987 that manufactures organic and non-GMO convenience and frozen foods. Amy’s Kitchen employs around 2,400 people in California, Oregon, and Idaho an...Show More

03:29 | Apr 11th

The Internet of Things (IoT) is having a huge impact on the way we live and the way we work. But many people are still trying to figure out what IoT actually is. Here is my simple explanation. The Internet of Things (IoT) is a huge topic of discussio...Show More

1:13:21 | Apr 8th

Tim Brown is the CEO of IDEO, the global design and innovation company behind projects such as the first Apple mouse and the first notebook style computer. The team of around 800 people are located around the world and they come from a wide variety o...Show More

03:13 | Apr 4th

Imagine you are looking through the narrow end of a paper cone. The space in the cone closest to your eye is very narrow and closed in, but the farther out into the cone you look the wider it becomes. Futurists use a tool/technique called the cone of...Show More

1:03:35 | Apr 1st

Horst Schulze is the Co-Founder and former President of the Ritz-Carlton and author of the new book, Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise. Even though he is technically retired, he is staying extremely bu...Show More

02:18 | Mar 28th

When we normally think about change, whether in our organizations or even in our personal lives, we tend to think about linear change. But what would happen if we thought about exponential change instead? What’s the difference? Well a couple of years...Show More

1:08:36 | Mar 25th

Barbara Humpton is the CEO of Siemens USA, a global company that operates in several areas including industry, energy, healthcare, and infrastructure. They have almost 400,000 employees around the world in 190 countries and Barbara is responsible for...Show More

01:51 | Mar 21st

Business leaders at companies around the world are always asking, “how can we standardize corporate culture across all of our locations?” My response is, “do you really want to do that?” Standardizing corporate culture is a subject that comes up quit...Show More

1:08:48 | Mar 18th

Wade Foster is the Co-Founder and CEO of Zapier, a company that allows you to connect the apps you use daily in order to automate tasks and save time. The company was started back in 2011 as a side hustle for Wade and fellow founders, Brian and Mike....Show More

03:57 | Mar 14th

The game of Chess has been around since the 6th Century AD and it has been a huge part of my life for as long as I can remember. I think all business leaders should learn how to play because there are so many business lessons we can learn from Chess....Show More

1:09:48 | Mar 11th

Kenny McDonald is the President and Chief Economic Officer of Columbus 2020, an economic development organization for the 11-county Columbus, Ohio region. This initiative was started back in 2010 by a team of more than 20 economic development experts...Show More

03:00 | Mar 8th

When we think of traditional HR functions we typically think about hiring, firing, policies, training and rules/regulations. But in the future of work we need a shift in the role that HR plays in the organization. We need HR to not be like HR. I know...Show More

1:05:45 | Mar 4th

Greg Hanover is the CEO of LiveOps, a virtual call center company that provides services for a wide variety of industries including healthcare, retail, travel, hospitality, and insurance. LiveOps has a little over 200 full-time employees and they hav...Show More

02:39 | Feb 28th

There are many things that make up a great manager or leader. But I have identified one key characteristic that all truly great leaders and managers should have. It is something that employees all over the world consistently ask for and want. It is t...Show More

56:38 | Feb 25th

Dr. Marc Brackett is the Founding Director of the Yale Center for Emotional Intelligence and Professor in the Child Study Center at Yale University and Dr. Robin Stern is the Associate Director of Partnerships for the Yale Center for Emotional Intell...Show More

01:26 | Feb 22nd

In this new world of work skills are vitally important. One of the most crucial skills that we can possess is one that could help provide job security even as AI and automation continue replacing jobs. In this rapidly changing world of work and life ...Show More

1:07:51 | Feb 18th

DeLisa Alexander is the Chief People Officer at Red Hat, a role she has held since March 2011. She is responsible for leading Red Hat’s global Human Capital team, including Red Hat University College of Leadership and Management. She joined Red Hat i...Show More

03:20 | Feb 14th

We all have moments in our lives that stand out from the rest, moments that matter. For me personally some of the moments that matter are the day I got married, the day my daughter was born, and the day I bought my first house. But there are also mom...Show More

1:13:35 | Feb 11th

Cal Newport is a computer science professor at Georgetown University and the author of a brand new book called Digital Minimalism: Choosing a Focused Life in a Noisy World. He earned his PhD in Electrical Engineering and Computer Science at MIT, spe...Show More

02:25 | Feb 8th

The pace of technology in our world today is faster than it has ever been. We go out and buy the newest phone out on the market with all of the bells and whistles and the newest innovations and then a few months later it is obsolete as there’s a newe...Show More

1:08:28 | Feb 1st

Aaron Levie is the Co-Founder and CEO of Box, a company that specializes in helping companies securely share and manage their information. The company was started back in 2005 while Aaron was in college. Back then it was him and one other person, but...Show More

02:25 | Feb 1st

In my newest book, The Employee Experience Advantage, Airbnb was ranked one of the best organizations for employee experience and there is a rather odd practice they implement that may be helping them create such a successful corporate culture. Durin...Show More

1:12:05 | Jan 28th

Douglas is a bestselling author of 20 books, including his most recent, Team Human. He is a research fellow of the Institute for the Future, and founder of the Laboratory for Digital Humanism at The City University of New York/Queens, where he is a ...Show More

02:31 | Jan 24th

AI and Automation doesn’t have to create the job apocalypse that some people are worried about. We have a choice to make--will AI replace your workers or will it augment them? I have heard both sides of the AI and Automation debate over the past few ...Show More

1:15:46 | Jan 21st

Loren Shuster is the Chief People Officer at the Lego Group. He joined the LEGO Group in 2014 from a position with Google as Managing Director of Brand Solutions, Asia Pacific. Loren was also previously with Nokia for 10 years where he worked across ...Show More

01:42 | Jan 17th

Many conversations these days revolve around AI and Automation and whether or not there will be any jobs left for humans in the future. But the truth is, jobs were made to be automated. Our problem is that we are focusing too much on jobs instead of ...Show More

1:19:49 | Jan 14th

Karen Carter is the Chief Human Resources Officer and Chief Inclusion Officer at the Dow Chemical Company. She is responsible globally for guiding and directing Dow's efforts to create a more diverse and inclusive environment and workforce. “My job, ...Show More

02:24 | Jan 11th

Looking back 20 or 30 years the very nature and definition of a company was very different than it is today. Companies used to be viewed solely as a place that offered jobs in exchange for compensation. Employees would show up to the building, work 9...Show More

1:17:40 | Jan 7th

Dave Kozel is EVP and Chief Human Resources Officer of PVH Corp, the global apparel company that owns brands such as Calvin Klein, Tommy Hilfiger, Izod, Speedo and Arrow. PVH employees around 36,000 people and has locations in 40 countries. Dave is r...Show More

00:19 | Jan 4th

In our organizations we like to put the life cycle of an employee into a neat series of buckets such as recruitment, onboarding and separation. But is the employee lifecycle model really an accurate way to look at an employee’s time at our organizati...Show More

1:16:08 | Dec 31st, 2018

Paul Irving is Chairman of the Milken Institute Center for the Future of Aging and distinguished scholar in residence at the University of Southern California Davis School Of Gerontology. Paul spent much of his life as a corporate lawyer as chairman ...Show More

03:08 | Dec 27th, 2018

What is Empathy and why do we need it? A lot of times we confuse empathy with sympathy. In the past organizations have been good with being sympathetic to employees, but in the future of work it is empathy, not sympathy that is crucial for organizati...Show More

1:18:26 | Dec 24th, 2018

Andrew Glincher is the CEO and Managing Partner at Nixon Peabody LLP, one of the largest law firms in the world. Andrew started at Nixon Peabody 30 years ago. He is a first generation college graduate, having grown up in Brockton, Massachusetts. He s...Show More

03:22 | Dec 22nd, 2018

There has been a major shift in the way we view work. In the past when a company had a position to fill they announced the opening and people jumped at the opportunity. There wasn’t any talk of employee perks, health and wellness programs, workplace ...Show More

1:13:45 | Dec 17th, 2018

Caskie Lewis-Clapper is the Chief Human Resources Officer at Magellan Health, Inc., (“Magellan “). Prior to joining Magellan, she served as senior Director for Human Resources Operations for Helix Health, a Baltimore, Maryland-based health care syste...Show More

02:55 | Dec 13th, 2018

There has been a major shift in the way we view work. In the past when a company had a position to fill they announced the opening and people jumped at the opportunity. There wasn’t any talk of employee perks, health and wellness programs, workplace ...Show More

1:00:28 | Dec 10th, 2018

Jacqui Canney, is EVP and Chief People Officer at Walmart and Clay Johnson, is EVP and Chief Information Officer at Walmart. Jacqui has been with Walmart for three and a half years. She is focused on the development, the retention and the rewarding o...Show More

02:16 | Dec 6th, 2018

There used to be a time where work and life were kept separate and they did not overlap. Once you got home at 5pm everything that happened at work was put to the side and you focused on your personal life. But today there’s no longer boundaries betwe...Show More

1:11:26 | Dec 3rd, 2018

Dan Shapero is the Vice President of Talent Solutions, Careers, and Learning at LinkedIn. Prior to this, Dan held several positions at LinkedIn, from Vice President of Talent Solutions and Insights to Vice President of North America Sales, Hiring Sol...Show More

03:00 | Nov 30th, 2018

A lot of times I hear people discussing AI and Automation in a way that makes it seem like once everything is fully automated we will all lose our jobs. But is that the right way to think about it? When you lose something that means you misplaced it,...Show More

1:15:59 | Nov 26th, 2018

Judy Marks is President of Otis Elevator Company, a 165 year old company that helps move over 2 billion people a day. With 27 years of experience serving federal customers across multiple agencies, her experience spans multiple disciplines including ...Show More

02:21 | Nov 25th, 2018

Have you ever heard of the phrase, “Fake it til you make it”? It is this idea of believing something or telling yourself something even when it’s not necessarily reality yet. I am a big believer in this mindset and I have used it to help me throughou...Show More

1:07:35 | Nov 19th, 2018

Maynard Webb is co-founder and board member of Everwise, a talent development startup, and a board member of Visa and Salesforce. Previously, Maynard served as Chairman of the Board of Yahoo!, CEO of LiveOps, COO of eBay, and held executive roles at ...Show More

03:02 | Nov 15th, 2018

Technology is cool and it helps us in daily life. But one thing that is cause for concern is that we tend to over rely on technology. We have this scenario in our heads that in the future we will all have robots that will do things for us at home and...Show More

1:14:27 | Nov 12th, 2018

Seth Godin is a bestselling writer, with 18 books and another one coming out on November 13, 2018. His books address various aspects of marketing, advertising, business venturing and leadership. He is also a successful entrepreneur, marketer and publ...Show More

01:36 | Nov 9th, 2018

There is a story of a man who walks into a construction site and as he walks into the site he passes by a worker and asks, “What are you doing?” and the worker says, “I’m laying bricks”. The man continues on his way and runs into a second worker and ...Show More

1:13:29 | Nov 5th, 2018

Andy Lee founded Alorica Inc. in 1999 and serves as its Chairman and CEO. Guided by his desire to improve customer experiences and his entrepreneurial talents, he has become one of the leaders in the service and support outsourcing industry. He conce...Show More

02:33 | Nov 1st, 2018

We have all heard it before, the advice that many people have given when asked for career advice or when talking to college students entering the workforce--”Follow your passion”. But there are some challenges with that statement. First of all, telli...Show More

1:15:39 | Oct 29th, 2018

Mike Fenlon is the Chief People Officer at PwC US, a global network of firms with 208,000 people across 158 countries. PwC firms provided services to 429 of the Global Fortune 500 companies and more than 100,000 entrepreneurial and private businesses...Show More

01:47 | Oct 25th, 2018

In a world where things are ever changing at a fast pace, it is no longer good enough to work “heads down”. We have to keep our heads up and be constantly aware of our surroundings. Have you ever had anyone tell you “I’m so busy at work, I’ve just be...Show More

1:17:25 | Oct 22nd, 2018

Bill Priemer is the CEO of Hyland Software. Bill joined Hyland in 1997 as Vice President of Marketing. He became Vice President of Sales & Marketing in 2001, Chief Operating Officer in 2005, and CEO in January 2013. Prior to joining Hyland, Bill work...Show More

01:58 | Oct 19th, 2018

The length of time it takes to create or update a new law far exceeds the time it takes to update software or code. Are we going to get to a point where code or software surpasses laws in the real world? How long does it usually take us to update or ...Show More

1:07:56 | Oct 15th, 2018

Michael Fraccaro is the Chief Human Resources Officer of MasterCard. In this role, he is responsible for all human resources functions globally, including driving cultural transformation, building leadership capability and creating a company that is ...Show More

01:51 | Oct 13th, 2018

Conversations around the future of work usually include questions like, “What is the future of work going to look like?” or “What is the future of work going to bring?”. But this is a very passive view of the future of work. It’s almost as if we are ...Show More

1:10:03 | Oct 8th, 2018

Jonathan Neman is Co-Founder & CEO of Sweetgreen, an American fast and casual restaurant that focuses on simple, seasonal, healthy food that uses locally sourced ingredients. Jonathan and his co-founders, Nathaniel Ru and Nicolas Jammet, started swee...Show More

02:46 | Oct 4th, 2018

Humans are creatures of habit; we are not fond of change. But is it the actual change that we find difficult or is it the process of change? I recently heard a quote that makes so much sense, it is “Everybody loves Disneyland, but nobody likes the jo...Show More

1:12:34 | Oct 1st, 2018

Beth Comstock, is the former CMO and Vice Chair at GE and the author of a new book, Imagine It Forward: Courage, Creativity, and The Power of Change. The book pulls from Beth’s experiences and observations from her 20+ years at organizations like NB...Show More

1:02:29 | Sep 24th, 2018

Charles Phillips is the CEO of Infor, the largest privately held technology provider in the world. During Charles’ time at Infor the company has more than doubled in size and became the first major software company to offer an integrated, end-to-end ...Show More

02:42 | Sep 21st, 2018

How would it feel if you were on a 30 year train ride on a train that is traveling at such high speeds you aren’t able see anything outside the windows. You would only be able to focus on what is immediately around you in the train; the food you are ...Show More

1:12:01 | Sep 17th, 2018

Chip Conley is a NY Times bestselling author, founder of Joie de Vivre Hospitality, and the Strategic Advisor for Hospitality and Leadership at Airbnb. His newest book, "Wisdom@Work: The Making of a Modern Elder," was inspired by his post-50-year-old...Show More

02:52 | Sep 15th, 2018

AI and automation is at the center of a lot of conversations these days. Most of the time these discussions are focused around efficiency and the ability of AI and automation to get a task done. An autonomous vehicle, for example, can pick you up fro...Show More

1:16:29 | Sep 10th, 2018

Nigel Travis is the current Executive Chairman of the Board for Dunkin’ Brands. Previously, he served as Chief Executive Officer of Dunkin’ Brands and added responsibility as Chairman of the Board in May 2013. Dunkin’ Brands Group controls nearly 19,...Show More

02:57 | Sep 7th, 2018

There are some organizations that are great. Their employees love coming to work, they have satisfied customers and they make a great impact on their communities. There are also organizations that are not so great. But what makes some organizations g...Show More

1:15:14 | Sep 4th, 2018

Dean Seavers is the President of National Grid, US. Prior to leading the US portion of National Grid, Dean worked in leadership at companies such as Ford, GE, United Technologies and Tyco. National Grid is one of the largest investor-owned energy com...Show More

1:12:22 | Aug 27th, 2018

Dr. Tasha Eurich is an organizational psychologist, researcher, and New York Times best-selling author. Over her 15-plus-year career, she’s helped thousands of leaders around the world become more self-aware and successful. With a PhD in Industrial-O...Show More

03:53 | Aug 26th, 2018

Is there an optimal number of times to check in with employees or gather data on employee engagement? There is an important element of employee engagement that most organizations are missing out on. All organizations want their employees to be engage...Show More

1:08:43 | Aug 20th, 2018

Mary Bilbrey is the Chief Human Resource Officer (CHRO) for Americas at JLL, the leading integrated global real estate services and investment management firm. Mary joined JLL in February of 2016. She came to JLL from HSBC, the multinational banking ...Show More

02:53 | Aug 19th, 2018

With major advances in technology and the talk of AI and automation invading the workplace, the subject of soft skills has become a huge topic of discussion for organizations and individual employees. I think soft skills are very important, however I...Show More

1:11:36 | Aug 13th, 2018

Jim Kavanaugh is the co-founder and CEO of World Wide Technology.  From St. Louis, Missouri Jim played collegiate soccer, then he played for the U.S. Olympic men’s soccer team in 1984 and finally for the Major Indoor Soccer League. He graduated from ...Show More
ARCHIVED: The podcast creator has made this episode no longer available for listening.

0:00 | Aug 13th, 2018

Jim Kavanaugh is the co-founder and CEO of World Wide Technology.  From St. Louis, Missouri Jim played collegiate soccer, then he played for the U.S. Olympic men’s soccer team in 1984 and finally for the Major Indoor Soccer League. He graduated from ...Show More

1:15:58 | Aug 6th, 2018

Andrée Simon is the President and Chief Executive Officer of FINCA Impact Finance, a global provider of responsible financial services. FINCA’s network of 20 community-based banks offer responsible and affordable loan and saving products that empower...Show More

03:08 | Aug 5th, 2018

Most parents wonder what advice they should be giving to their kids as they grow up and graduate high school. What should they tell them to study in college, what school should their kids go to, what type of career is safe and what type of organizati...Show More

1:15:42 | Jul 30th, 2018

Mala Singh serves as Chief People Officer for Electronic Arts (EA) where she focuses on developing their talent and cultivating the company culture. In this role, Mala oversees Human Resources, Talent Acquisition, Facilities and Corporate Services. P...Show More

1:07:00 | Jul 23rd, 2018

Garry Ridge is President and CEO of the WD-40 Company headquartered in San Diego, California. WD-40 Company is the maker of the ever-popular WD-40 (found in 8 out of 10 US households), as well as 3-IN-ONE Oil, Solvol and Lava heavy duty hand cleaners...Show More

02:59 | Jul 21st, 2018

We all have many relationships throughout our lifetime; relationships with friends, family, significant others, etc...Some relationships we have thrive, they make us happy and encourage us to be better. But some relationships are unhealthy. They stre...Show More

55:06 | Jul 17th, 2018

This week’s episode is all about creating meaningful employee experiences and a thriving corporate culture. We are taking a look back at some clips from CHROs, Chief People Officers, and CEOs who are helping their organizations excel in these areas. ...Show More

02:27 | Jul 15th, 2018

We are obsessed with Employee Engagement in our companies today, but we give employees surveys to fill out with 50-100 questions on them. There has got to be an easier and more direct way to find out if our employees are engaged at work. Have you eve...Show More

1:09:40 | Jul 10th, 2018

Tim Munden is the Chief Learning Officer at Unilever. Tim has worked there since 2000, holding roles such as Senior European HR Manager, VP HR – Unilever Food Solutions Americas and VP HR for their Global Business Services. Unilever is found in over ...Show More

02:32 | Jul 8th, 2018

Corporate culture is really hard to define, but I think it can be defined as the side effects of working for your organization. Take the example of some well-known prescription drugs that are out on the market today. You see advertisements for them o...Show More

37:46 | Jul 3rd, 2018

Welcome to another episode of The Future of Work Podcast. With this week being a holiday week in the States, the format for this episode is a little bit different. Instead of the usual format where I interview one guest every episode, for this week’s...Show More

1:09:03 | Jun 26th, 2018

Elena Donio has been Chief Executive Officer of Axiom Global, Inc. since November 2016. Prior to this role,  Donio served as President of Concur Technologies, Inc., from 2014 to 2016. She has also served as a Senior Manager at Deloitte & Touche and a...Show More

02:59 | Jun 25th, 2018

Why is it that we are so shocked when companies shut down or are slow to adapt to change? We shouldn’t be surprised, because we create organization that do what they are supposed to do. We as humans are good at building things that do what they are s...Show More

1:16:21 | Jun 18th, 2018

Jeffrey Puritt serves as the President and CEO of TELUS International, Inc. Puritt has international experience in communications and technology sectors including mergers, acquisitions, divestitures, strategic planning, corporate reorganizations and ...Show More

1:09:51 | Jun 11th, 2018

Tim Ryan is the US Chairman and Senior Partner at PricewaterhouseCoopers (PwC). Previously he served as the Vice Chairman, having responsibility for the firm’s strategy function and stakeholder relationships including investor relations, regulatory a...Show More

02:34 | Jun 10th, 2018

A lot of people ask the question, “What is the future of work”. But that is not the right question we should be asking. Why? Because it leads to two major assumptions. First, we assume that there is one single future that could happen. Second, we ass...Show More

1:34:45 | Jun 4th, 2018

Patty McCord is the author of the book, Powerful: Building a Culture of Freedom and Responsibility and starting in 1998 she spent 14 years at NetFlix, serving as Chief Talent Officer. She has more than 15 years experience in Human Resources with high...Show More

01:36 | Jun 1st, 2018

There is a big debate these days about whose responsibility it is to create a sense of purpose for employees at an organization. Is it up to the employee or the employer? Many people believe that in order to create a workplace where people actually w...Show More

43:32 | May 29th, 2018

Since we are starting the week with a holiday, I thought we could do something a little different. I have interviewed a lot of fascinating guests over the years ranging from the CIO of IBM to the Chief People Officer at McDonald’s to the CHRO at Alls...Show More

02:24 | May 26th, 2018

Technology is a vital part of our organizations today, but a lot of times we neglect the technology problem and focus solely on the human problem. The truth is both are connected and we have to learn how to fix them both. Employee experience, corpora...Show More

1:07:30 | May 21st, 2018

Trynka Shineman is the CEO of Vistaprint, a 20 year old global company that provides online custom printing, marketing materials, and a lot more. She brings more than 20 years of experience in market research and analysis, strategic planning, databas...Show More

1:21:51 | May 14th, 2018

Frances Hesselbein is the President and CEO of The Frances Hesselbein Leadership Institute, founded as The Peter F. Drucker Foundation for Nonprofit Management and renamed in 2012 to honor Hesselbein’s legacy and ongoing contributions. Mrs. Hesselbei...Show More

02:34 | May 13th, 2018

I constantly hear stories about how people feel they are working for an organization where they feel like they don’t have a voice or where they don’t feel like they can be themselves. It doesn’t have to be this way! We have to learn how to speak up a...Show More

55:08 | May 7th, 2018

Harriet Harty is the CHRO for Allstate Insurance Company Harriet Harty is the CHRO for Allstate Insurance Company. She is responsible for developing their talent strategy and the tools and programs to enable the enterprise to attract, develop and ret...Show More

02:47 | May 6th, 2018

When an organization gets to a point where they realize they need to change things up, they typically start by looking at people in leadership and management positions. They feel that the issues in the company can be solved by changing the people at ...Show More

1:06:27 | Apr 30th, 2018

Alan Trefler founded Pegasystems and as CEO has built the company into a $750 million provider of customer engagement solutions with 4,000+ employees based in Boston with 30 global offices, growing about 20 percent annually. Trefler’s life’s work has...Show More

1:07:23 | Apr 23rd, 2018

Arun Chidambaram is the Global Head of Talent Analytics at Pfizer. His main area of focus is building and sustaining analytical capability within HR for large global corporations. Chidambaram has deep experiences in quantitative and visualisation met...Show More

02:52 | Apr 22nd, 2018

We spend a majority of our lives working, therefore work and life are not separated. What kind of life do you want to have? In the past there has always been a clear distinction between a person’s work and their personal life. A person would leave wo...Show More

1:02:21 | Apr 16th, 2018

Mike McDerment is the founder and CEO of FreshBooks, the world’s #1 cloud accounting software for self-employed professionals. Headquartered in Toronto, Canada, it was built in 2003 after he accidentally saved over an invoice. McDerment spent 3.5 yea...Show More

02:35 | Apr 13th, 2018

There is no question about it, AI and Automation have been at the center of many debates and discussions in the workplace. Many people are asking what the role of AI and Automation will be in the future of work. Will they create more jobs than they r...Show More

1:09:29 | Apr 9th, 2018

Mary Czerwinski is the Research Manager at the Visualization and Interaction (VIBE) Research Group at Microsoft. She worked in computer-human interaction for Bellcore, the Johnson Space Center, and Compaq, and also held an adjunct position at Rice Un...Show More

02:11 | Apr 7th, 2018

Employee engagement is at the center of a lot of conversations inside of organizations these days. The problem is, investment in employee engagement has never been higher while the employee engagement scores have never been lower. So what is causing ...Show More

1:09:29 | Apr 3rd, 2018

Gordon Wright is the Senior VP and Global Director of HOK’s Workplace Practice. Based in Chicago, he leads diverse project teams that solve clients’ business and organizational challenges related to real estate business process, strategic planning, w...Show More

02:50 | Mar 30th, 2018

Running a business used to be all about revenue, profit, metrics and power. That is not the case these days. So what is it that you need to focus on to succeed? In the past running a successful business was all about revenue, profit, quarterly metric...Show More

1:26:48 | Mar 26th, 2018

Martin Ford is a futurist and the author of the New York Times bestselling "Rise of the Robots: Technology and the Threat of a Jobless Future" (winner of the 2015 Financial Times/McKinsey Business Book of the Year Award) and "The Lights in the Tunnel...Show More

02:28 | Mar 22nd, 2018

In order to go above and beyond, you must learn how to unlock the true potential of your employees. Companies that learn how to do this will stay on top. There are some companies that just seem to stand out above the rest of their competition. Why is...Show More

1:11:08 | Mar 19th, 2018

Paul Oyer is a Professor of Economics at the Stanford Graduate School of Business and director of Stanford’s new Big Data program called, Big Data, Strategic Decisions: Analysis to Action. Dr. Oyer is the author of two books published in 2014 – Every...Show More

01:58 | Mar 17th, 2018

Although most people don’t think about it this way, your organization’s physical workspace is a symbol. What does your symbol reflect to employees and outsiders? What most people don’t understand is that your organization’s physical workspace is not ...Show More

1:11:53 | Mar 12th, 2018

Cindy Parnell is the Executive Director at Arizona State University Career and Professional Development Services.  At 103,000 students, ASU is the largest university in the country. Parnell’s team of 35 serves all students. Career services is a uniqu...Show More

02:28 | Mar 10th, 2018

The way we think about work is a little bit backwards. It’s time for us to redefine how we view work, managers and employees. If an alien were to come to earth to make some observations they would notice several things including the population of ear...Show More

1:10:07 | Mar 5th, 2018

Natalie McCullough is the General Manager of MyAnalytics and Workplace Analytics at Microsoft. Her experiences are broad, from years of consulting organizations of all sizes and across industries. She found her true calling – helping people manage th...Show More

03:25 | Mar 2nd, 2018

No one wants to work for an organization where they feel like they are not taken care of. So why is it that billions of people around the world end up stuck in these types of jobs? I think in the business world we’ve been telling a pretty good story ...Show More

1:21:15 | Feb 26th, 2018

Morten Hansen is a Management Professor at the University of California Berkeley and the author of a new book, Great at Work: How Top Performers Do Less, Work Better and Achieve More. He also has a previous book titled Collaboration and co-authored a...Show More

03:24 | Feb 23rd, 2018

With companies making a move towards relying on data and algorithms to make decisions, it is important to remember that there is still a human aspect that has to be considered. Many organizations are making a move towards relying on data and algorith...Show More

1:06:30 | Feb 19th, 2018

Tracy Reinhold is currently the Chief Security Officer at Fannie Mae, a role he has held since 2015. Prior to working for Fannie Mae, Tracy spent 22+ years working for the FBI, first in the Intelligence Program in areas such as counter-terrorism and ...Show More

02:54 | Feb 19th, 2018

Companies like Google, Netflix and Facebook have great perks and workspaces, but just trying to copy and paste their ideas into your company will not get you very far. There has been a lot of talk over the past few years about the unique and impressi...Show More

1:08:01 | Feb 12th, 2018

Francine Katsoudas is the Senior Vice President and Chief People Officer of Cisco. She plays a major role in the company's overall performance, leading organizational strategy, promoting operational effectiveness, and elevating team performance throu...Show More

02:47 | Feb 9th, 2018

It is quite common for people to worry about technological advances such as AI, Automation and self-driving cars. And while these changes are coming, it won’t happen overnight. The impacts of technology are all around us. You don’t have to go far to ...Show More

1:20:55 | Feb 5th, 2018

Kimberly Samon is the Chief Human Resources Officer at Weight Watchers. She has more than 20 years of HR experience in the Retail industry. Previously Samon was at KSL Advisory Services, a private Corporate Strategy and Human Resources Consulting fir...Show More

03:12 | Jan 31st, 2018

Want to get a visual of what our future may look like? The best thing to do may be to grab a sci-fi book off of the shelf. Over the years there has been a multitude of great science fiction books and movies that have been released. Authors like H.G. ...Show More

1:08:10 | Jan 29th, 2018

Jordan Birnbaum is the VP and Chief Behavioral Economist at ADP. In his role, he is responsible for the integration of behavioral economics into software design and marketing communications of new talent-based products. Birnbaum has more than 20 year...Show More

1:11:18 | Jan 22nd, 2018

Celeste Warren is the Vice President of Human Resources and Global Diversity and Inclusion, Center of Excellence at Merck. In this dual role, she has responsibility for the strategic and operational Human Resources support of Merck's Global Legal, Co...Show More

02:46 | Jan 18th, 2018

A study about satisfaction carried out by a professor of psychology gives us something to think about in the workplace. Tom Gilovich, a professor of psychology at Cornell University, did a study along with some members of his team to find out how le...Show More

1:05:34 | Jan 15th, 2018

Chip Heath, PhD. is the Professor of Organizational Behavior in the Stanford Graduate School of Business.  He is also the co-author (along with his brother, Dan) of Made to Stick: Why Some Ideas Survive and Others Die and a new book, The Power of M...Show More

04:10 | Jan 11th, 2018

Now more than ever employees are looking for a sense of purpose and meaning in their work. But where does that purpose come from--the worker or the organization? There is a story about President Kennedy visiting to NASA in the 1960s. While he was vis...Show More

1:04:48 | Jan 8th, 2018

Robin Hanson is an associate professor of economics at George Mason University and a research associate at the Future of Humanity Institute of Oxford University. He has a PhD in social science from Caltech, Master's in physics and philosophy from the...Show More

1:05:18 | Jan 3rd, 2018

Michael Arena, PhD is the Chief Talent Officer at General Motors. He is responsible for enterprise talent management, strategic workforce analytics, talent acquisition, executive development and global learning. GM employs 200,000 people across the g...Show More

03:03 | Dec 29th, 2017

In the past we have always depended on humans and their ideas, intuitions, and feelings to figure out certain issues in our companies such as how to build teams, work on projects and carry out performance evaluations. Now, we have an increase in devi...Show More

1:03:40 | Dec 27th, 2017

Teresa Roche, Ph.D is the Chief Human Resources Officer for the City of Fort Collins, Colorado. Sixty miles north of Denver, Fort Collins is home to Colorado State University, with 32,000 students, several large high tech employers, and leading busin...Show More

02:52 | Dec 21st, 2017

A lot of times managers and executives tell their employees how they should act and behave. They explain what their expectations are for the employees and they lay out ground rules for working for the company. But a lot of times those same leaders ar...Show More

1:17:30 | Dec 18th, 2017

Tim O’Reilly is the founder and CEO of O'Reilly Media (formerly O'Reilly & Associates). O’Reilly Media delivers online learning, publishes books, runs conferences, urges companies to create more value than they capture, and tries to change the world ...Show More

02:12 | Dec 14th, 2017

There is one thing we as humans possess that technology will never have and if we can hone in on it, we can overcome the technology takeover. The topic of automation and AI in the workplace keeps coming up. A lot of people are worried about job loss ...Show More

1:05:54 | Dec 11th, 2017

Jeremy Welland, PhD is the Global Head of People Analytics at PayPal Holdings, Inc.  PayPal is an American company with 18,000 employees, operating a worldwide online payments system that supports online money transfers and serves as an electronic al...Show More

02:15 | Dec 6th, 2017

So many us work for organizations where don't feel valued and appreciated. We only live once and we all deserve to work for organizations that genuinely care about us and create environments where we genuinely want to show up. Don't you want to work ...Show More

1:08:44 | Dec 4th, 2017

Heather McGowan is the Co-Founder, Author and Advisor for Work to Learn. She speaks internationally on the future of work and the future of learning. She advises and partners with education and business leaders to most effectively prepare for rapid a...Show More

1:06:02 | Nov 27th, 2017

Peter Walmsley, the Chief People Officer at GSN Games, is an experienced and committed leader with extensive Executive Human Resources experience in multi-national organizations across the USA; Europe; Asia and North Africa. He has a track record of ...Show More

1:12:32 | Nov 20th, 2017

Jenny Dearborn is the Chief Learning Officer and Senior Vice President at SAP,  a global software company. Dearborn leads an internationally-acclaimed and award-winning team recognized as the #1 performing corporate learning department in the world b...Show More

1:03:41 | Nov 13th, 2017

My conversation today is with Rebecca Chandler, the Chief Learning Officer and Global Director of the Learning Group at Steelcase. We are talking about real life examples of what Steelcase is doing to promote learning and development, how learning ha...Show More

1:06:33 | Nov 6th, 2017

Marc Goodman is one of the world’s leading authorities on global security and the New York Times Bestselling author of Future Crimes: Inside the Digital Underground and the Battle for Our Connected World —selected by the Washington Post as one of the...Show More

1:08:13 | Oct 30th, 2017

Susan Steele is the former CHRO at Millward Brown, the former CHRO at Deloitte Consulting and currently she is an Executive Partner of Global Talent & Engagement at IBM. Steele has had repeated success at building and turning around the HR function, ...Show More

1:06:14 | Oct 23rd, 2017

Bill Schmarzo, author of “Big Data: Understanding How Data Powers Big Business” and “Big Data MBA: Driving Business Strategies with Data Science”, is responsible for setting strategy and defining the Big Data service offerings for Dell EMC’s Big Data...Show More