There is no question that Machine Learning is impacting core business processes – and that many companies struggle with how to operationalize it
Greg Palmer, VP of Finovate and Theodora Lau, Founder of Unconventional Ventures join host JP Nicols to share their perspective on some of the major themes from Finovate Spring,nincluding digital bank...Show More
There is always a new wave or a next frontier in technology. You may have noticed lately there has been a lot of chatter (pun intended) about chatbots. In some form or fashion Chatbots have been aroun...Show More
While AI is certainly finding its footing in finance, we still find most of our subscribers are in a phase where they're trying to catch up in terms of data and data infrastructure and figure out wher...Show More
BAI and the Digital Banking Report recently released “Humanizing the Digital Banking Experience” at BAI Beacon. The report details how banks have an opportunity to humanize customer engagement on thei...Show More
Digital transformation is a challenge for organizations due to legacy infrastructure, internal silos, lack of a clear vision and resistance to change. Design thinking can help firms overcome many of t...Show More
The power of voice-based interactions has grown exponentially with the addition of always-on systems, combined with advanced analytics (AI), cloud-based computing and optimized multichannel delivery o...Show More
Mobile initiatives are aligning with emerging technologies to become the centerpiece of most enterprise-wide digital transformation efforts at banks and credit unions. The proliferation of mobile devi...Show More
In a digital world, consumers can acquire enough information about a product or service on a smartphone or online to make a purchase decision without ever asking a question of a customer service repre...Show More
Melanie Mitchell is a professor of computer science at Portland State University and an external professor at Santa Fe Institute. She has worked on and written about artificial intelligence from fasci...Show More
Welcome to the Tearsheet Podcast. I'm Zack Miller. Banks have been talking about leveraging artificial intelligence and machine learning for years. for the most part, it was mostly talk. Now, real ...Show More
On today's episode of IT Visionaries, we are joined by Frédéric Chanfrau, the CIO of Citizens Bank. With extensive CIO and executive experience at companies like Schneider and Ernst and Young, Fredric...Show More
KayCee Murray, SVP of Information Technology at Numerica Credit Union, discusses her experiences leading Numerica into the realm of voice banking through Alexa. KayCee championed the voice banking ini...Show More
The Hollywood idea of Artificial Intelligence has a long history in popular culture. In reality, the AI we know and use is much more limited. Are AI proponents over-stating its benefits and driving to...Show More
Artificial Intelligence (AI) has been a buzzword for quite some time. Banks are announcing AI-enabled programs, but how does that actually play out in financial services? In this episode, Eric speaks ...Show More
We interview the former Head of Artificial Intelligence at HSBC about how banks should go about developing not one AI strategy for their business, but multiple AI strategies for each business function...Show More
The theme for the entire month is AI for the customer experience in banking. In this episode, we speak with Yinglian Xie, CEO at Datavisor. Xie sheds light on how users will expect to have "zero-step"...Show More