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eCommerce MasterPlan

Chloë Thomas

1 FAN

Trying to work out how to acquire more customers? Need to improve customer retention? Or just looking for some reassurance you’re on the right track? That’s what the eCommerce MasterPlan is here for. Every week we interview an e-Commerce business per...Show More


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40:43 | Jan 16th

Lucy Bloomfield is an ex retailer. She grew her eCommerce business, Trefiel, to over 10,000 customers in just 18 months, then decided to close it and re-focus on helping online retailers replicate her...Show More

33:43 | Jan 13th

Joanna Steele is the Senior Reviews and Customer Generated Content Manager at Argos. Or to put it another way The CGC Queen, what Joanna doesn’t know about getting customer reviews and using them to i...Show More
Get the best podcast recommendations in your inbox every week. 😎

23:16 | Jan 9th

Chloe is joined by a host of eCommerce experts to answer the question What is the most important thing we learnt in eCommerce in 2019? The answers are VERY wide ranging from delivery to DTC, from radi...Show More

32:38 | Jan 6th

Davies Roberts is an inventor and the founder of Flare Audio, the sound technology company who retail headphones, earphones and much more. After rapid initial growth he’s now all about maximising prof...Show More

36:35 | Jan 2nd

I met our guest at the 2019 Internet Retailing Expo where she was giving a presentation in the conference theatre I was chairing – her session was so good and the content so valuable I knew she’s make...Show More
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