Community Signal Podcast
1) University of Zurich Researchers Conducted an AI Persuasion Experiment on Members of This Online Community, Without Consent
In March, the volunteer moderators of the Change My View subreddit learned that researchers at the University of Zurich had been covertly conducting an experiment on their community members. By inject...Show More
2) When Open Source Community Software is Bought by Private Equity
When private equity buys online community platforms, who wins? What about if those platforms were built on open source software? Does the company continue to be a good citizen of the open source commu...Show More
3) When an Online Community Pro Retires
Rebecca Newton is a legend of the online community profession. After 30 years, she has retired. But what does it mean when we retire from this work? Her career began AOL in 1994, building communities ...Show More
4) Breaking: Online Community Consultant Discovers Brand New Concept (Again!)
Online community consultants aren’t unlike consultants for any other area of work. Some are ethical, smart, and talented, and some aren’t. Consultants also don’t often make great guests for the show b...Show More
Breaking: Online Community Consultant Discovers Brand New Concept (Again!)
39:06 | Jul 24th, 2023
5) Kinks vs. Crimes and Gender-Inclusive Content Moderation at Grindr
Bodies aren’t moderated equally on the internet. Content moderation efforts, especially those at large, mainstream platforms, can suffer from policy-based bias that results in moderation centering a c...Show More
6) Safeguarding a Diabetes Charity Community and Knowing if You’ve Done the Right Thing
Safeguarding is a term used in Ireland and the United Kingdom that covers efforts to protect the health, wellbeing, and human rights of people, especially children and those who are otherwise vulnerab...Show More
Safeguarding a Diabetes Charity Community and Knowing if You’ve Done the Right Thing
30:52 | Mar 27th, 2023
7) Empowering Employee Resource Group Leaders With Your Internal Community Platform
Employee resource groups (ERGs) can do a lot to create a greater sense of belonging at your organization. But the folks who volunteer to lead these groups may find themselves in need of help when it c...Show More
Empowering Employee Resource Group Leaders With Your Internal Community Platform
38:01 | Jan 23rd, 2023
8) The Chief Community Officer Hype Machine
As we celebrate Community Signal’s 7th birthday, Patrick takes questions from Community Signal listeners and supporters in this first ever “Ask Patrick Anything” episode of the show. Questions include...Show More
9) Elon Musk’s Quest to Make Twitter Worse
Elon Musk’s presence has loomed over Twitter since he announced plans to purchase the platform. And for these few weeks that he’s been in charge, many concerns have proven to be justified. Musk laid o...Show More
10) When Community is on 3 Teams in 5 Years
As Zendesk’s customer base and product offerings have grown, so has its community. The Zendesk community started in 2008, under the support organization, as a space for people to ask and answer questi...Show More