Future Commerce - Retail Tech at the Speed of Commerce Podcast
1) Predictions Victory Lap: How We Called 2025's Commerce Upheaval
In their ninth year of annual predictions, Philip and Brian revisit bold calls made in late 2024 that proved remarkably prescient. From mega-brand consolidation and Costco's international dominance to...Show More
2) [DECODED] The New E-Commerce Wars: When Brands Need to Earn Their Place in Consumers' Lives
In an era where consumers gather inspiration everywhere else, branded eCommerce sites face an existential crisis: prove your utility or become irrelevant. This episode examines how consumer expectatio...Show More
3) Where Culture Happens, Commerce Follows
As retail sheds its four walls, technology must follow. Jason James (CIO, Aptos) and Nikki Baird (VP of Strategy & Product, Aptos) join us to explore how brands like New Balance deploy 90+ registers a...Show More
4) Shopify ‘26 Winter Editions: Tools for the Commerce Renaissance
Mani Fazeli, VP of Product at Shopify, joins the show to explore how agentic commerce is fundamentally transforming retail. From Sidekick's co-founder capabilities to Sim Gym's buyer simulations, Shop...Show More
5) [DECODED] Three-Party Commerce: Trust in the Age of Agents
A quarter of Gen Z and Millennial consumers now trust AI recommendations more than human ones, marking the arrival of retail's first post-human interface. Sharon Gee, VP of Product at Commerce, joins ...Show More
6) Coach’s Big Store Move: Make You Forget You’re Shopping
Coach's SVP of Global Visual Experience Giovanni Zaccariello reveals how the brand transformed from heritage accessory house to Gen Z cultural force by treating retail as community infrastructure. Fro...Show More
7) First Look: 2025 BFCM Numbers Are In
Black Friday naysayers have been predicting its demise for years, but Adyen's Holly Worst has data proving the shopping holiday is far from dead—it's gone global. From Denmark's 6.1X surge to America'...Show More
8) [DECODED] Commerce in the Age of Context: When Buying Journeys Collapse
Phillip Jackson and Lindsay Trinkle sit down with Melissa Minkow, Global Director of Retail Strategy and Insights at CI&T, to unpack findings from her Retail Tech Reality Check research. Together, the...Show More
9) Black Friday vs. Propriety: Nothing Left to Sell
It’s a Black Friday special! Phillip and Brian explore how capitalism commercializes everything it touches, as exemplified beautifully by community-driven Buy Nothing groups facing trademark enforceme...Show More
10) [DECODED] The Psychology of Perpetual Commerce: When Shopping Becomes Who We Are
Nearly half of all consumers now live in a state of perpetual purchase consideration, maintaining mental shopping lists that are never truly empty. With access to new sources of information and inspir...Show More