Veterinary Viewfinder Podcast
1) T’was the Night Before Christmas: Veterinary Edition
This week, the Veterinary Viewfinder keeps a beloved tradition alive with a festive gift for the profession. Dr. Ernie Ward and Beckie Mossor, MPA, RVT, share a brand-new veterinary rendition of T’was...Show More
2) The No-Show Appointment Crisis: Why Vet Clinics Are Getting Ghosted
Veterinary teams everywhere are feeling the strain of rising no-show appointments, especially during the hectic holiday season. This episode examines why veterinary clients are ghosting more frequentl...Show More
3) Are Veterinary Clients Meaner in 2025? Why Holiday Stress Is Hitting Teams Hard
This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, ask a timely question many teams are quietly wondering: Are veterinary clients meaner this year? As the 2025 holid...Show More
4) Holiday Weight Gain in Pets: Veterinary Strategies with Dr. Martha Cline
The holiday season brings joy, family, and—unfortunately—extra calories for many of our patients. This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor sit down with board-certified...Show More
5) Beyond Pizza Parties: Real Appreciation Strategies for Veterinary Teams
This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, slow down the holiday rush to talk about something deceptively simple and surprisingly powerful: gratitude. As Tha...Show More
6) When Mistakes Happen in Vet Med: How Great Teams Recover, Rebuild, and Learn
Mistakes happen in veterinary practice, but what defines a great team is how they respond to them. This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, tackle one of t...Show More
7) When Home Isn’t Safe: What Every Veterinary Professional Should Know About Domestic Violence
This week, Dr. Ernie Ward and Beckie Mossor sit down with Elizabeth Watson and Jane Allen Wilson from the North Carolina Victim Assistance Network for one of the most important conversations in veteri...Show More
8) U.S. Pets Are Being Exposed to Pepper Spray: A Conversation with Steve Dale
This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, are joined by Chicago-based journalist and certified animal behavior consultant Steve Dale to discuss a surprising a...Show More
9) Veterinary Transparency Isn’t Terrifying: What the U.K. CMA Report Means for Clinics and Clients
This week on The Veterinary Viewfinder, hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, examine the U.K. Competition and Markets Authority’s (CMA) 2024 report—a document shaking up global veterinary...Show More
10) Rethinking the 90-Day Rule: Building Trust, Not Probation, in Veterinary Teams
What does your clinic call the first 90 days of employment? A probationary period, onboarding, or something else? This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, ch...Show More