Keys To The Shop : Equipping Coffee Retail Professionals Podcast
1) SHIFT BREAK! Taking the First Steps Toward Change in the Cafe
So you have come to the conclusion that things need to change in your coffee shop. Maybe it is something related to systems, schedules, training, culture, or a host of other things you might want to t...Show More
2) 559: Myths Coffee Shop Owners Believe Part 2
And the myths just keep on coming! Welcome to part 2 of the series on Myth Coffee Shop Owners Believe. The goal here is to create space and slow down long enough to critically and intentionally examin...Show More
3) SHIFT BREAK! The Trend of Backwards Hospitality
Who is it we are serving when we start or work in the coffee shop? If you listen to a lot of the way people talk today, you might think we expect customers to serve our needs more than we pursue meeti...Show More
4) 558: Digital Natives and the Future of Coffee Shops w/Kosta Kallivrousis
Like Pepsi in 1984, coffee is the "Choice of a New Generation"... but maybe not in the same way as we of older generations are comfortable with. The ways digital natives are consuming coffee today may...Show More
5) 557: Founder Friday! w/ Andre Chanco of Yardstick Coffee in the Philippines!
Once again it is Founder Friday! The world of coffee encompasses vast regions of taste and culture, all united by the communal cup of coffee. In the Philippines there has been an incredible movement o...Show More
6) Shift Break! The Problem of Commiseration
In forums, trade shows, and conversations everywhere, people are talking about their problems, and that's not a bad thing! The problem starts when the talk is not productive and starts to warp reality...Show More
7) 556: Myths Owner Believe Part 1
What we believe is often a mixture of what we heard , what we have experienced, and what is convenient for us in the moment. The truth is, we are desperate for certainty and as our desperation grows, ...Show More
8) SHIFT BREAK! Considering the Future You When Making Decisions
Have you ever made a regrettable decision in the moment that you would have made differently if you had given yourself a bit more time and space to reason it through? I think we have all been there. M...Show More
9) 555: 3 Ways to be Better Cafe Manager
Becoming a great manager is as much for other people's benefit as it is for your own. In order to do this you have to see it as a practice that incorporates certain mindsets and habits that contribute...Show More
10) Message From Chris: Explaining Key Holder Coaching Groups, Consulting, Coaching, and the Goals of KTTS Services
Hey everyone! I was sitting at my desk thinking about the various services and means KTTS has created to help coffee shop owners and leaders in the last 8 years. Seems we have grown a lot! From a po...Show More