Every Little Thing

Invasion of the Self-checkout Machines

26:48 | Nov 13th, 2017

1 recommendation

Self-service began in a Piggly Wiggly 100 years ago. How’d it become a way of life?


epekilis recommended:Mar 4th, 2018

Turns out that grocery stores are a hotbed of technical innovation, and drive the self service movement. Customers had to be “trained” how to select their own produce. They didn’t like it but it was cheap. And so a retail revolution was born.

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