SSONext Podcast
1) Why Friction Data May Be Blocking Your AI Transformation
2025 is an era of transformation for global business services. Whether that’s operating model transformation, process transformation or digital transformation. The expectations we put on our transform...Show More
2) Exploring GBS Careers: Part Three
This episode is the 3rd in our careers focused series, recorded on-site at Shared Services & Outsourcing Week America, SSON’s largest event. The event bought together over 1100 participants, 100 exhib...Show More
3) Exploring GBS Careers: Part Two
This episode is the 2nd in our careers focused series, recorded on-site at Shared Services & Outsourcing Week America, SSON’s largest event. The event bought together over 1100 participants, 100 exhib...Show More
4) Exploring GBS Careers: Part One
Last month I was lucky enough to go to Shared Services & Outsourcing Week America, SSON’s largest event attracting over 1100 participants, 100 exhibitors and 200 thought leaders. I took the opportunit...Show More
5) Future of Order to Cash Trends & Insights
In this week’s episode we delve into the future of order to cash and the trends you should be looking out for in the next 12 months. We’re joined by Keith Cowart, Global Market Owner, Automated Financ...Show More
6) A Quick, Practical Guide To IRS Modernization
In this week's episode SSON talks to Wendy Walker, Solution Principal of Tax Information Reporting at Sovos, about IRS Modernization. Wendy unravells the always complicated world of tax and breaks do...Show More
7) Revolutionizing Employee Engagement through Digital Tools With Food Panda
This week we're talking to Jonathan Tam, Head of APAC People Services, Food Panda. Jonathan is an experienced People Leader with more than 20 years in Operations and Project Management. He has suppor...Show More
8) Top 10 Take-Aways From SSOW Europe 2024
Last month, SSON ran one of their most successful Shared Services & Outsourcing Week Europe’s ever! Over 900 shared services and outsourcing professionals joined together in sunny Lisbon to discuss ev...Show More
9) AI in Action: L’Oréal’s Journey
There are hundreds of stories of the benefits and opportunities that lie within AI, but when it comes to practical, real-life use-cases, the list gets smaller very quickly. That’s why we were delighte...Show More
10) The Executive Series: Recruiting & Keeping The Best Talent In GBS at Commerz Global Service Solutions
Digital workflows are replacing paper-based processes, streamlining operations and improving efficiency. This trend is driving SSO/GBS to equip their workforce with the necessary digital skills to ope...Show More