Positively Outrageous Service Podcast
1) Chaos Breeds Compassion
A Special COVID-19 Message How are you caring for your team? Favor them with Positively Outrageous Service! https://youtu.be/xnN8JQ6vIw0 "I have just three things to teach: simplicity, patience,...Show More
2) How to Propagate Positively Outrageous Service during the COVID-19 Pandemic
How caring in a time of crisis elevates customer loyalty. 10 Ideas to Spark Your Creativity https://youtu.be/pPCZ0eG6W0M âGiving is not just about making a donation. It is about making a difference...Show More
How to Propagate Positively Outrageous Service during the COVID-19 Pandemic
22:52 | Apr 3rd, 2020
3) 10 Ways to Help Out in this Turmoil!
A Special Coronavirus Message to Our Friends from Positively Outrageous Service!!! âA bend in the road is not the end of the road⊠Unless you fail to make the turn.â â Helen Keller Like many of you...Show More
4) Drop Some Love Bombs
Love On Your Customers - Drop a Love Bomb or Two! Creating WOW Behind the Lines! Go to war against the negativity in the world. Be a disruptor by dropping love bombs. Ignite and equip behind the...Show More
5) FRIENDSGIVING
Giving Thanks to Your Customers, Clients, Suppliers and Employees âGratitude, not understanding, is the secret to joy and equanimity.â â Anne Lamott. Gratitude â Give thanks for who you are, what yo...Show More
6) NOVELTY
NOVELTY A Key Driver to the Positively Outrageous Service Pillar: âRandom and Unexpectedâ The power of novelty is in âcontextualâ novelty. Doing something we expect in an unexpected way. We are all...Show More
7) Tacit Approval
TACIT APPROVAL Nip it in Bud! Championing Positively Outrageous Service is both explicit and implicit. Tacit approval is the message that is being communicated when one doesnât speak out. The unspok...Show More
8) We Are The Champions
WE ARE THE CHAMPIONS Create on Purpose ⊠Stay on Course A culture is created and characterized by what you consent to, champion and celebrate. Who you are, is reflected by what you do. What you do r...Show More
9) Show and Tell
SHOW & TELL The Internet is Loud ⊠Communicate Louder Repetition reinforces Reputation. Cut through the clutter of marketing messages with testimonials that build âsocial proofâ. Donât just create...Show More
10) Review Me!
REVIEW ME! What are your Positively Outrageous Service Stories? Before the advent of Social Media, one would on average share a positive experience with nine people and a negative experience with ...Show More