Converge Coffee Podcast
1) Episode 149: How Companies Are On the Clock and Need to Find the Perfect Time
In this episode, Erik Deckers sits down with Jay Baer, owner of Ursus 10 and author of the new book, The Time to Win. They discuss how a company's speed is now the new differentiator. Jay also talks a...Show More
Episode 149: How Companies Are On the Clock and Need to Find the Perfect Time
12:38 | Dec 1st, 2023
2) Episode 148: How Focusing on Strategic Growth Offer Solutions in Plain Sight and Improves Experiences
In this episode, Sean sits down with Bruno Pesec, corporate consultant, co-author of Augmented Strategy, and doctorate student in organizational change. They dive into why Bruno started on his consult...Show More
3) Episode 147: How Architecting Better Data Models and Building Better Customer Experience Cadences Drastically Improves Churn
In this episode, Sean sits down with Sharon Park, CEO and President at Sage Digi. They dive into why Sharon started Sage Digi after many years at Google. They go deeper into her experience on how to a...Show More
4) Episode 146: Why is Understanding the Research and Development Process is Essential for the Customer Experience
In this episode, Sean sits down with Dr. Soum Rakshit, Co-Founder & CEO of award-winning sexual health company, MysteryVibe. They dive into why Soum started MysteryVibe. They go deeper into his experi...Show More
5) Episode 145: How Staying Curious and Keeping in the Customer's Narrative Improves Customer Experience
In this episode, Sean sits down with Sara Weldon, Founder and CEO at TruFinCo. They dive into why Sara started TruFinCo. They go deeper into her experience getting into finance and fintech. Sarah give...Show More
6) Episode 144: How Using Revenue Operations Strategies Improves Customer Experience
In this episode, Sean sits down with Eddie Reynolds, Founder and CEO of Union Square Consulting. They dive into why Eddie started Union Square Consulting. They go deeper into his experience at Salesfo...Show More
Episode 144: How Using Revenue Operations Strategies Improves Customer Experience
35:03 | Sep 29th, 2023
7) Episode 143: How to Bridge the Sophistication Gap in Marketing to Create Better Customer Experiences and Achieve Revenue Growth
In this episode, Sean sits down with Stacey Danheiser, founder of Shake Marketing Group. They dive into why Stacey started Shake Marketing Group. They go deeper into her marketing experience in B2B an...Show More
8) Episode 142: How Building Journey Orchestrations Creates Better Customer Experiences
In this episode, Sean sits down with Annette Franz, founder and CEO of CX Journey Inc. They dive into why Annette started CX Journey and her +30 years of CX experience. They go deeper into her thought...Show More
Episode 142: How Building Journey Orchestrations Creates Better Customer Experiences
25:07 | Aug 18th, 2023
9) Episode 141: How Effective Thought Leadership Creates Better Content and Deeper Customer Experiences
In this episode, Sean sits down with Ashley Faus, marketer, writer, and speaker by day, and a singer, actor, and fitness fiend by night. Oh, she is alos the director of integrated product marketing at...Show More
10) Episode 140: Why Taking a Buyer's Journey Perspective Enhances Customer Experiences and Decreases Churn
In this episode, Sean sits down with Farzad Rashidi, lead innovator at Respona, the link-building outreach platform that helps businesses increase their organic traffic from Google. They dive into why...Show More