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Customer Secrets

Tim Van Milligan


This is the Customer Secrets podcast, where we dig deep into the personality of people and uncover the secret triggers that cause them to buy. If you want to discover what makes people tick, and/or if you want to improve your company's sales without ...Show More


09:36 | Jun 11th

Here is the thing that bugs me about marketing experts. They tell you that knowing the customers is the first and most important thing you should do. And then immediately in the next sentence, they ar...Show More

29:35 | Jun 11th

If you're in a face-to-face sales situation, where you can observe the other person's behavior for long periods of time, how do you type them? The only clues you have to work with are the words that t...Show More
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22:41 | Jun 2nd

In selling, professionals are told that story telling is one of the keys to making an emotional connection with customers, as it bypasses the logic-center of their brain. But nobody talks about the re...Show More

19:10 | Oct 19th, 2019

The term "up-speak" refers to the tendency when talking to end sentences with a rising tone of voice. It is also called "high rising terminal" talking if you happen to google it. This episode is about...Show More

24:18 | Oct 12th, 2019

In episode 24, we started a discussion about the differences in sales bots and humans. Sales bots, like Amazon are killing it right now. If we want to sell more, it is important to note that the other...Show More
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