On the Platform Podcast
1) Trust in a post-COVID world (Part 1)
COVID-19 has accelerated the massive growth of platform businesses. As platforms play an increasingly integrated role in how people live and organizations operate, trust is non-negotiable. But in such...Show More
2) The ride-hailing conundrum
Robin Murdoch is a guest speaker on The Information’s 411 Podcast series with Jessica Lessin. Listen as he discusses what hypergrowth companies can do to win customer loyalty from the ride-hailing sec...Show More
3) Building Data and AI Ethics Committees
Exploring committee-based governance for ethics and AI and the issues confronting companies and governments as it relates to ethics and technology rules out artificial intelligence.
4) Global Commerce Trends
Accenture’s Software & Platforms discuss the impact platform companies have on commerce – online and offline.
5) A Conversation with Shopify
Accenture and Shopify discuss platform business models trends.
6) Blurred lines: Digital meets physical
Digital platforms are extending into a range of new services in the physical world. For some new services, the digital interaction is the most important, for others it’s the human touch that matters m...Show More
7) Responsible AI and the content challenge
Consumers are hungry for content. Platforms must feed that appetite. And they're using AI to manage the huge volumes of content as efficiently as possible. The challenge? Making AI act responsibly. Li...Show More
8) Re-engaging with SMBs: From funnel to honeycomb (Part 3)
Platform companies must reinvent how they sell to SMBs. That means replacing sales funnel approaches with continuous, human+ support. Listen as Jacqueline Morgan, Principal Director of Platform Adopti...Show More
9) Mighty AI: Data for 20/20+ vision
Computer vision is like human vision with superpowers. From autonomous vehicles to new retail applications, it's opening new vistas of opportunity. But to realize them requires rigorous training. List...Show More
10) Privacy matters: Why it's time for a new conversation
Consumers love the convenience of connected lifestyles. But they value their privacy just as much. Platform companies need to get the balance right. Those that do, earn the biggest prize of all: trust...Show More