CHURN.FM Podcast
1) EP299 | How to Build a Brand That Speaks to Robots and Humans with Susan Keplinger | Force of Nature
Today on the show, we have Susan Keplinger, CEO of Force of Nature, a boutique performance marketing shop behind the growth of brands like Ring, Oofos, and other category leaders. With experience buil...Show More
2) E298 | Why LLM Agents Are Now your VIP Visitors and How to Optimize for Them
Today on the show, we have Kevin White, Head of Marketing at Scrunch AI, a platform helping brands stay discoverable in the era of AI-powered search. Kevin brings experience from leading go-to-market ...Show More
3) EP297 | How Freemius Aligns Pricing With Growth to Reduce Graduation Churn
Today on the show we have Vova Feldman, the Founder and CEO of Freemius. In this episode, Vova shares his experience in launching Freemius from a side project into a platform powering thousands of ind...Show More
4) E296 | What thousands of A/B tests reveal about websites that convert and retain with Casey Hill | DoWhatWorks
Today on the show we have Casey Hill, CMO of DoWhatWorks, a patented growth experiment tracking engine that reveals which website changes actually drive results. Casey brings experience from ActiveCam...Show More
5) E295 | The Future of SEO in an AI-First world with Kevin Indig | HyperGrowth Partners
Today on the show we have Kevin Indig, Growth Advisor and Partner at HyperGrowth Partners, a stage accelerator that invests time into early-stage startups to help them achieve and sustain rapid growth...Show More
6) E294 | SaaS isn’t dead, it’s just different: Alexander Theuma from SaaStock on the industry’s turning point
Today on the show, we welcome Alexander Theuma, founder of SaaStock and general partner at BackFuture VC. In this episode, Alexander dives deep into the shifting SaaS landscape, exploring how AI is re...Show More
7) EP293 | The Hidden Friction Killing Your Growth: Ramli John's Playbook for B2B Onboarding Success
Today on the show we have Ramli John, founder of Delight Path and author of Product-Led Onboarding and the upcoming book Eureka. In this episode, Ramli shares why activation and onboarding are some of...Show More
8) E292 | How AI Is Rewriting the Customer Success Playbook: Lessons from 600+ CS Teams
Today on the show we have Jamie Davidson, the CEO and Co-Founder, and Kelley Turner, the SVP of Global Customer Success at Vitally. In this episode, Jamie and Kelley share their experience in helping ...Show More
9) E291 | From Champagne Problems to Category Creation: The Rise of Paddle’s Merchant of Record Play with Andrew Davies
Today on the show we have Andrew Davies, the CMO of Paddle. In this episode, Andrew shares his experience tackling the "champagne problems" that SaaS companies face as they scale globally. We then dis...Show More
10) E290 | From PLG Pains to AI Gains: Rethinking Retention with Ryan Seams of AssemblyAI
Today on the show we have Ryan Seams, the Head of Customer Success at AssemblyAI. In this episode, Ryan shares his experience transitioning from Deloitte to the fast-paced world of startups, where he...Show More