Operations Podcast
1) Apple Product Launches and 10,000 Handwritten Notes with Michelle Palleschi (COO of Sendoso)
On this episode of Operations, Sean interviews Michelle Palleschi, the COO of Sendoso, the world's first sending platform. Because, as Michelle puts it, sending stuff is hard. But that kind of complex...Show More
2) Why Ops Pros Should Learn to Code with SifData's Kyle Morris
On this episode of Operations, Sean chats with Kyle Morris about his unique path into ops. Kyle was an Army Ranger for four years before making his way to Silicon Valley, where he started his career i...Show More
3) Inside Salesforce’s Annual Planning Process with Bala Balabaskaran (aka The Guy Who Built It)
On this episode of Operations, Sean goes back in time – to 2012, to be exact – when special guest Bala Balabaskaran first joined Salesforce as Vice President of Go to Market Technology and Operations....Show More
4) Metrics are Meaningless without Segments with Brett Queener, VC and Former Salesforce EVP
On this episode of #Operations, host Sean Lane sits down with VC and former Salesforce EVP and GM, Brett Queener. Queener joined the company when it was at $11 million in revenue. Today, Salesforce's ...Show More
5) What Ops Pros Can Learn from this $9 Billion Company (with Okta's Jake Randall)
Today on #Operations, host Sean Lane sits down with Okta's VP of Business Operations, Jake Randall. Okta's market cap is now $9 billion...not a bad company to learn from. Together Sean and Jake discus...Show More
What Ops Pros Can Learn from this $9 Billion Company (with Okta's Jake Randall)
21:25 | Jan 1st, 1970
6) Don't Optimize for the Short-Term with Gusto's Cole Schofield
On this episode of Operations, Sean interviews a post-sale ops pro focused on customer operations. Together they talk about the direct impact operations can have on the customer experience. A lot of h...Show More
7) The Math Gives You the Data, but the Magic Comes from the People (with Auvik Network's Jacqui Murphy)
On this episode of #Operations, host Sean Lane talks with Auvik Network's CMO, Jacqui Murphy. Jacqui and Sean talk about how she's scaled from a marketing team of one to now oversee marketing and busi...Show More
8) How to Go from MBA to VP of Operations with Drift's Will Collins
On the very first official episode of #Operations, host Sean Lane sits down with Will Collins, VP of Operations at Drift. Together they look inward to focus on operations at Drift – Will was employee ...Show More
9) The Biggest Mistake That Ops Teams Make
On this episode of Operations, Sean explores a common trap that Ops teams fall into. And spoiler alert – it’s not what you think. Listen to the full episode to learn what the trap is, how and why Ops ...Show More
10) How to Build a RevOps Team from Scratch (with Eventbrite's Sylvia Kainz)
On this episode of Operations, Sean meets with Sylvia Kainz, VP of Global Revenue Operations at Eventbrite. Sylvia joined Eventbrite when the company was 12 years into its existence and on the brink o...Show More