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07:36 | Jan 10thMore Details keyboard_arrow_right
Andreas Knoefel, Management Consultant and Inventor of the Customer Success Performance Index™, speaks at SparrowCast on how to measure Customer Success Performance Index™.
05:37 | Jan 10thMore Details keyboard_arrow_right
David Sakamoto, VP - Customer Success, GitLab Inc., speaks at SparrowCast on customer success culture.
11:06 | Jan 7thMore Details keyboard_arrow_right
Anika Tannebaum, Customer Centricity & Leadership Expert, speaks at SparrowCast on why customer-centricity is important.
03:47 | Dec 12th, 2019More Details keyboard_arrow_right
Julie Wu, Director Customer Success, Bitly speaks at SparrowCast on how does customer success makes your company more money.
08:22 | Dec 3rd, 2019More Details keyboard_arrow_right
Irit Eizips, Chief Customer Officer & CEO, CSM Practice speaks at SparrowCast on how to leverage NPS to build advocacy.
05:03 | Nov 12th, 2019More Details keyboard_arrow_right
Morgan J Ingram, Director of Sales Execution and Evolution, JBarrows Sales Training, speaks at SparrowCast on how to build a personal brand.
08:33 | Nov 6th, 2019More Details keyboard_arrow_right
Rob Markey, Partner, Bain & Company, speaks at SparrowCast on the difference between measuring your NPS versus using the net promoter system.
05:19 | Oct 23rd, 2019More Details keyboard_arrow_right
Stacy Justino, Director of Customer Happiness, Wistia, speaks at SparrowCast on how do videos help build trust with customers.
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