Retail Today with Bob Phibbs, The Retail Doctor Podcast
1) Last-Minute Heroes: How to Sell to Men on Christmas Eve
This episode gives quick, practical retail tips for selling to male holiday shoppers — especially last-minute buyers on Christmas Eve. Learn how to prepare your store, engage without overwhelming, off...Show More
2) Is Black Friday Dead? Black Friday
WBBM Noon Business Hour interviews Bob Phibbs, CEO of The Retail Doctor, about how Black Friday has transformed — from month-long online deals and softer store traffic to younger shoppers treating it ...Show More
3) Thanksgiving 2025
Podcast Description: Some of us aren't looking forward to Thanksgiving this year. Not the travel or the cooking. It's sitting across from people we love who now say things that used to live on the fri...Show More
4) 3 'Switches' That Decide If a Shopper Buys or Walks Out
On Nov 9 the Retail Doc breaks down practical retail strategies: the three customer “switches” (welcome → browse → buy) and how managers can spot and act to convert browsers into purchasers.The episod...Show More
5) Connection Sells: The Retail Doc’s No‑Nonsense Guide to Boosting Sales
Bob Phibbs (The Retail Doc) hosts a live Q&A covering proven retail fundamentals: how human connection drives sales, why consistent training and accountability matter, and simple greetings that work. ...Show More
6) Beyond Discounts: How to Turn Passersby into Loyal Customers
Discover simple, actionable ways to attract more customers to your store by focusing on experience over discounts. This episode explains visual merchandising, store layout, lighting, staff training, a...Show More
7) The Art of Engaging Retail: Lessons from Scottsdale
Join Bob Phibbs, The Retail Doc, as he shares insights from his recent visit to Scottsdale, Arizona, where he explores the art of engaging customers in retail. Despite visiting several high-end stores...Show More
8) Unlocking the Secrets of Persuasive Communication
Welcome to another exciting episode of "Life is a Series of Sales Situations," hosted by renowned communication experts Patricia Fripp and Bob Phibbs. Join Patricia as she shares her invaluable insigh...Show More
9) The Retail Challenge: Answering Your Questions on Customer Acquisition, Events, and Staff Management
In this episode of The Retail Doc's live broadcast, the host shares his newfound joy in birdwatching and how stepping away from daily routines can refresh one's perspective. While discussing the impor...Show More
10) Turn Negativity into Positivity: The Power of Activity
In this upbeat episode, Bob Phibbs shares insights on how to tackle negativity and improve your mood through physical activity. With the year 2025 bringing unprecedented challenges, it's crucial to tu...Show More