Loyalty Podcast
1) Podcast 81 - Hotel Loyalty
Hotel loyalty isn’t just about free nights anymore. From lifestyle partnerships and sustainability to digital innovation and personal recognition, loyalty is transforming the hospitality landscape. I...Show More
2) Podcast 80 - Digital Native Loyalty
Loyalty isn’t just for big brands anymore. Discover how digital-first companies build loyalty from scratch — and what lessons established players can take away.
3) Podcast 79 - Loyalty on Holiday
Summer may be in full swing, but loyalty never really takes a holiday! In this sunny episode of The Loyalty Podcast on LoyaltyWired, host Iain Pringle is joined by regular contributors Anja Jones, Dav...Show More
4) Newscast 25 - The Employee Engagement Episode
Rick Ferguson takes a two-part deep dive into the connections between employee engagement and customer loyalty.
5) Podscast 78 - Driving Loyalty - Spotlight on the Automotive Industry
The $3.5 trillion automotive sector is one of the most globally significant — and one of the most loyalty-challenged. In this episode, we tackle the complex relationship between manufacturers, dealer...Show More
6) Newscast 24 - The Nordstrom Shift
Nordstrom just made a bold move—ditching points at Nordstrom Rack in favor of a flat 5% discount. Some call it a downgrade. But is it really?
7) Newscast 23 - The Loyalty Boomerang
Exploring the loyalty boomerang effect and the emotional cache of cobranded credit cards.
8) Podcast 77 - Changing Customer Needs - 2025
In this podcast our panel explore how customer attitudes to loyalty and changing and what marketing professionals need to do to take account of these changes.
9) Newscast 22 - Loyalty Exit Strategies
Our prestigious Loyalty Roundtable enshrines loyalty program exit strategy best practices. Plus, a Porter Airlnes interview and the next segment in our Loyalty Works series.
10) Podcast 76 - Fintec Loyalty - The next Big Thing?
In this podcast we explore whether fintech loyalty is the next major frontier — and how it could reshape the future of loyalty programs worldwide. With special guests Vegar Wikhammer Heir, of Vipps M...Show More