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Global loyalty experts discuss and debate the latest developments in the loyalty industry that will help you make your retention strategy more effective.
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42:02 | Jul 10thMore Details keyboard_arrow_right
In this podcast we explore how loyalty analytics can add value to your business by exploring common challenges, where we have seen loyalty work best and tips for getting the most from your analytics t...Show More
33:20 | May 27thMore Details keyboard_arrow_right
The Loyalty Podcast is back! In this episode we explore how the loyalty industry has responded and what how plans will evolve as the World emerges from lockdown. With Phil Gunter and Joanne Ward.
30:24 | Mar 13thMore Details keyboard_arrow_right
In this episode the team discuss what steps loyalty programmes can take to protect customers and businesses in times of crisis.
43:28 | Feb 21stMore Details keyboard_arrow_right
In this episode we explore what role redemptions play in building loyalty and give our tips on how to build a successful reward strategy.
38:37 | Jan 27thMore Details keyboard_arrow_right
In this episode the team explores what we think will and will not happen in the world of loyalty during 2020.
39:17 | Dec 2nd, 2019More Details keyboard_arrow_right
In this episode the team explores the question - is transactional loyalty dead? With Phil Gunter, Alan Lias, Craig Grimshaw and Iain Pringle.
51:16 | Nov 11th, 2019More Details keyboard_arrow_right
In this podcast we explore if loyalty programmes can be a selfless rather than selfish pursuit.
38:54 | Oct 7th, 2019More Details keyboard_arrow_right
This week we discuss the holy grail of loyalty programs - how to engage with less frequent customers. With Joanna Ward, David Canty, David Feldman, Alan Lias and Iain Pringle
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