Science of CX Podcast
1) Emotionally Intelligent Innovation: Transforming Customer Experiences with Craig Tucker
Craig Tucker is the visionary behind Vern AI, the cutting-edge Virtual Emotion Resource Network. Holding a BA and MA from Michigan State University and having pursued a PhD for three years, Craig has ...Show More
2) Prescribing Success: Healing Healthcare Business with Daniel Tribby
Daniel Tribby is a dynamic leader and entrepreneur who has made a significant impact in the realm of private healthcare. With a deep understanding of the challenges healthcare providers face, Daniel a...Show More
3) Amy Brown: Amplifying Healthcare Experiences with AI
Amy Brown is the founder and CEO of Authenticx, a groundbreaking software platform that revolutionizes healthcare by analyzing and activating patients' voices at scale. With a career spanning decade...Show More
4) Unleashing High Performance and Maximizing Growth with Margie Oleson
Margie Oleson is a renowned expert in team performance and organizational dynamics, specializing in helping teams achieve high levels of productivity and growth. With a background in psychology and ...Show More
5) Crafting Experiences Beyond Technology with Chris Wood
Chris Wood is a seasoned expert in customer experience (CX) transformation, with a focus on leveraging technology to enhance human connections and empathy in customer interactions. With a career spa...Show More
6) Promotional Power Play: Crafting Brand Ambassadors with Swire Ho
Swire Ho is a seasoned expert in promotional marketing and customer experience strategies, known for his innovative approaches to enhancing brand visibility and engagement. With a deep understanding...Show More
7) Solo Success: Mastering Content Creation with Tina Lopez
Tina Lopez is a seasoned solopreneur and digital content creator known for her innovative approach to building successful online businesses. With a background in coaching and a passion for helping o...Show More
8) Sarah Caldwell :Customer Insights - The Roadmap to Resonant Solutions
Sarah Caldwell is the Global Head of Customer Success and Experience at Dovetail, where she brings a wealth of experience in customer service, gleaned from her tenure at Asana, Reforge, and Neverwhere...Show More
9) Unlocking Customer Truth: The Roadmap to Revenue with Kristin Zhivago
Kristin Zhivago is a seasoned business consultant, author, and thought leader specializing in customer-centric marketing strategies and revenue growth. Kristin is best known for her expertise in un...Show More
10) Navigating Knowledge Transfer with Greg DeVore
Greg DeVore is a seasoned expert in the field of knowledge transfer and customer experience. As the co-founder of ScreenSteps, a company dedicated to revolutionizing the way organizations share knowle...Show More