In the Loupe Podcast
1) Wrapping Up 2025 - The Best Bits
We close the season by revisiting ten standout moments that shaped a year of change, from AI pricing and buying group leadership to gold’s surge, fancy color diamonds, and how Tahitian pearls really f...Show More
2) 2025 Jewelry E‑Commerce Performance Explained
We chart the rebound of jewelry e‑commerce in 2025, why average order value climbed, and how Cyber Monday pulled ahead of Black Friday online. We share two winning models, volume vs high ticket, and a...Show More
3) Agentic Marketing, Explained
We unpack how agentic AI shifts marketing from reactive prompts to proactive systems that watch behavior, answer real questions, and stretch budgets. Hope Bellair joins us to map practical steps for i...Show More
4) 5 Tips to Prep Your Store for Black Friday
Mike shares five practical fundamental tips to prepare your jewelry store for Black Friday and the holidays. Quick wins stack up: show energy, make hours obvious, trigger visits with email, and remove...Show More
5) The AWS Outage and Why It Matters
We break down how a small DNS error inside AWS rippled into a global outage, and why it affected everything from uploads to streaming to... beds? Andy Szoke, Developer at Punchmark, joins us to explai...Show More
6) Retailer Roundtable: Doing Things Differently This Holiday Season
Michael is joined by three independent jewelers who share how they protect margins, create memorable offers, and keep teams sharp during the busiest weeks of the year. We discuss gold pricing, VIP ou...Show More
7) How A Family Pearl Farm Went Viral ft. Kamoka Pearls
Mike talks with Komoka’s Josh Humbert about his family pearl farm in Tahiti rebuilt its methods around eco-farming and sustainable handling of oysters. Fish now clean their oysters, helping reefs reco...Show More
8) A Woven Vision ft. Malo Bands
We trace Malo Bands’ journey from handwoven artistry to a tech-enabled, service-first business, and how listening to retailers turned beautiful showpieces into scalable, profitable designs. Tony share...Show More
9) From Zero to One, Let's Talk About Vendor Data
Mike shares how he's helping rebuild Punchmark’s Premium Vendor Program from a one-way data pipe into a two-way system that gives vendors and retailers real value. He discusses zero-to-one strategy, s...Show More
10) The Balancing Act Every CEO Must Manage ft. Ross Cockerham
Mike sits down with his boss Ross Cockerham, Punchmark Co-Founder & CEO, about how he balances attending trade shows and events vs. being present at his own business vs. family life. Every business ow...Show More