In Before The Lock Podcast
1) ๐ 109: Various forms of hybridity
Should your community be public, private, or a hybrid of both? What about free vs. paid? Erica and Brian break it all down.
2) ๐ 108: The Ericas
And The Erica Goes ToโฆErica! ๐๐ฅณ Brian is joined by a gaggle of family, friends, and co-workers to present Erica with awards on her birthday.
3) ๐ 107: Under the surface
Erica and Brian talk about the bones of your community and how they work together to create a cohesive experience. Previous episodes about the โabove the surfaceโ bits: ๐ 76: Combo pages ๐ 91:...Show More
4) ๐ 106: The Golden Hoodie
Brian and Erica deep dive into customer awards programs and how to get them right. ๐ 5: A whole bag of crap The Golden Hoodie Alteryx Excellence Awards
5) ๐ 105: Measurinโ vibes
Erica and Brian push back hard on the idea that measuring community ROI isnโt important (we canโt believe we had to talk about this or are typing this right now, but here we are). Measurement resource...Show More
6) ๐ 104: A really great activation
Erica and Brian talk about their favorite community activations for in-person conferences.
7) ๐ 103: Part of the master plan
Brian and Erica discuss the launch of Community Strategy Academy. Use code INBEFORE at checkout for 15% off of any course, bundle, or membership.
8) ๐ 102: Scale, success, service, and hubs
The state of the market, why Customer Success is driving community inside of organizations, and how we can partner to deliver value. Resources about CS + Community: Podcast: ๐ 34: The โSโ stands fo...Show More
9) ๐ 101: They want the ugly
Erica and Brian navigate through developer landing pages and communities from Google, Salesforce, Apple, Visa, and more. Developer Community ๐ 60: Just a couple lines of code Developer Landing Pa...Show More
10) ๐ 100: Win the interview
Erica and Brian run down the most common interview questions and how to answer them. Community Industry News: Quinn McCully joined Vesta as Community Management and Engagement Specialist Maren Ham...Show More