Women in Customer Success Podcast
1) 150 - Building Customer Success Skills That AI Can’t Replace
Text us your questions and thoughts! What if the fastest way to elevate your career is to get more human as you get more technical? We sit down with Tamara Kempf, Regional Director, EMEA Customer Suc...Show More
2) 149 - It's Not You, It's Them: The Art of Being Tenacious and Not Giving Up
Text us your questions and thoughts! What does the Renaissance have to do with customer success? More than you think. Caroline Lambie, Manager of Customer Success EMEA at Contentful, joins us to conne...Show More
3) 148 - AI And Empathy In Customer Success
Text us your questions and thoughts! What happens when you move your CS career from London to Dubai and rebuild your playbook from the ground up? We talk about that with Jomilsa Sousa, Customer Succe...Show More
4) [WiCS PowerUp Masterclass S2:E4] The Future of CS: Biggest Takeaways from Pulse Europe
Text us your questions and thoughts! What's Next for Customer Success in 2026? That’s the question we’re answering today. Welcome back to another PowerUp Masterclass in partnership with our friends at...Show More
5) 147 - From Languages to Ops Leadership: Emily Nguema on Ambiguity, Influence & Growth
Text us your questions and thoughts! Sometimes the fastest way to grow your influence isn’t chasing a bigger title, it’s expanding your understanding of how the business actually works. In this episo...Show More
6) 146 - From Intern At 40 To CS Leader with Adi Aloni
Text us your questions and thoughts! What if the smartest move in your forties is starting over as an intern? In this episode, we sit down with Adi Aloni, Customer Success Leader, to unpack a rare ki...Show More
7) 145 - From Vineyards to Tech: Dimple Athavia's Unconventional Road to Customer Success
Text us your questions and thoughts! What does it take to leap from vineyards to tech—and thrive? In this episode, we sit down with Dimple Athavia, a former winemaker (now, Customer Success Manager a...Show More
8) [WiCS PowerUp Masterclass S2:E3] Preparing for AI and Agents
Text us your questions and thoughts! WE ARE BACK with another Women in Customer Success limited edition episode, where we bring you an exclusive PowerUp Masterclass in partnership with our friends at ...Show More
9) 144 - Oversharing by Design: The Power of Adopting the Mindset of Transparency
Text us your questions and thoughts! We’re excited to welcome Linda Lipovetsky, Senior Principal Customer Advocacy Manager at Unqork, whose career journey demonstrates that landing your dream role is ...Show More
144 - Oversharing by Design: The Power of Adopting the Mindset of Transparency
38:55 | Oct 1st, 2025
10) 143 - The Power of Layers: Building Bridges, Understanding Finance, AI & All That Jazz
Text us your questions and thoughts! We’re excited to welcome Kelley Turner, whose journey from financial controller to SVP, Global Customer Success at Vitally, defies the traditional career ladder. A...Show More