NN/g UX Podcast
1) 11. Solo UX: How to Be a One-Person UX Team (feat. Garrett Goldfield, UX Specialist at NN/g)
Advocating for UX work is hard. It's even harder when you're the only UX professional on your team. That said, there is still hope for one-person UX teams, and Garrett Goldfield shares his recommendat...Show More
2) 58. The Truth About Lean & Agile (Feat. Principal Experience Specialist, Laura Klein)
If you work in UX, youâve probably heard the terms lean, Agile, and MVP more times than you can count. But knowing the terms doesnât mean knowing how to make them work. In this episode, Laura Klein, P...Show More
3) 57. The Next Decade of UX: Why Psychology Matters More Than Ever (Feat. Thomas Watkins, Founder & Principal UX Architect at 3Leaf)
Therese Fessenden talks with design psychologist and product strategist Thomas Watkins (host of The Design Psychologist and Product-Led Growth Leaders) about why understanding the human mind is still ...Show More
4) 56. AI for UX Analysis: How Accurate Is It? (feat. Christian Holst & Jamie Holst, Baymard Institute)
As AI-powered tools flood the market promising quick evaluations and audits, the conversation zeroes in on a critical issue: the reliability of these tools. In this episode, co-hosts Therese Fessenden...Show More
5) 55. Democratizing Research in the Age of AI (feat. Ned Dwyer, CEO & Co-founder of Great Question)
The interest in âcustomer insightsâ is higher than ever, and more people are interested in both research insights and carrying out research on their own. But, whoâs making sure research is done well? ...Show More
6) 54. Designing for Millions of Users (feat. Jay Dutta, Global Head of UX, Deutsche Bank)
In this episode, Therese interviews Jay DuttaâGlobal Head of UX at Deutsche Bank about how designing at scale isnât just about reaching millions, but about preserving depth: of empathy, culture, and c...Show More
54. Designing for Millions of Users (feat. Jay Dutta, Global Head of UX, Deutsche Bank)
34:23 | Oct 24th, 2025
7) 53. Why You're Not Getting Job Interviews (feat. Hang Xu, Design Recruiter)
What does it really take to get hired in design today? In this episode, design recruiter and former product designer Hang Xu shares hard truths about whatâs changed in hiring, why portfolios miss the ...Show More
53. Why You're Not Getting Job Interviews (feat. Hang Xu, Design Recruiter)
50:17 | Sep 26th, 2025
8) 52. Rethinking Users as Ecosystems (feat. authors Mike Youngblood and Ben Chesluk)
Who do we really mean when we say âthe userâ? And who gets left out?In this episode, Therese Fessenden chats with cultural anthropologists Mike Youngblood and Ben Chesluk, who are challenging overly n...Show More
52. Rethinking Users as Ecosystems (feat. authors Mike Youngblood and Ben Chesluk)
46:50 | Jul 18th, 2025
9) 51. The Future of Service Design in the Age of AI (featuring Erika Flowers, author of Practical Service Blueprinting)
What does it mean to design experiences in a world where pixels are no longer the focus? In this episode, service design thought-leader and author Erika Flowers shares her thoughts on how designers mu...Show More
10) 50. Responsible AI Use for Research Analysis (feat. Alexander Knoll, Co-Founder of Condens.io)
AI can do more than itâs ever done⌠but thereâs a lot of unfounded hype, especially when it comes to user research. When should you delegate tasks to AI? And when should you insist on keeping the huma...Show More