Resilient Retail Podcast
1) The top trends across resilient retailers in 2020 with Kristen Lafrance
Today, we’re closing out season one with a recap ...and holy moly it’s been a season. We’ll be walking through the six main themes of Resilient Retail and hear from some of our incredible guests this ...Show More
2) The new weird: Navigating the next era of commerce with Kristen LaFrance
🥳 SEASON FINALE! Today is our final, regular programming for Season 2 of Resilient Retail. Today, our host Kristen LaFrance is walkig us through the three pillars of community-led retail, aka- the n...Show More
3) Real Life Retail: Jeremy + Julie Brown of Province of Canada
Today Steph Laposta is joined by Jeremy + Julie Brown of Province of Canada for the last episode of Real Life Retail, a weekly segment with honest, candid conversations with retailers. To finish the s...Show More
4) On top since 1938: How REI builds a peak customer experience from beginning to end
REI needs no introduction. They’ve been a juggernaut in the outdoor retail industry for decades, and most of us already know that their customer experience is absolutely unmatched. In this episode, Ch...Show More
On top since 1938: How REI builds a peak customer experience from beginning to end
35:38 | Jun 29th, 2021
5) Resilient News: Leading through Change with Kat Cole
This Friday, Kristen is joined with Kat Cole to cover the hottest industry news and trends of the week. Sadly we have reached the finale of Resilient News! To finish the season off we chat about leadi...Show More
6) No brand, no problem: How Italic cuts out the middle(men) for a radical new approach to commerce
So much of Resilient Retail this season has been about the importance of brand. But what happens when you take brand out of the equation? Well, you get Italic. They’re rethinking the basics of commerc...Show More
7) How Venus ET Fleur is setting the gold standard for the floral industry
Venus ET Fleur is a husband-and-wife-led luxury brand disrupting the flower industry - not least by offering roses that last a full year with minimal upkeep. That alone would set them apart. But they’...Show More
8) Where DTC meets retail: brushing up on Quip’s omnichannel strategy
DTC subscription and in-store retail often feel like they’re coming from opposite ends of the shopping spectrum. So what happens when you combine the two? Shane Pittson, VP of Growth at Quip, is all a...Show More
9) Real Life Retail: Special PRIDE edition featuring Queeriosity folks Eli Holtz and Kai Joseph
Join Steph LaPosta each week for Real Life Retail. A weekly segment with honest, candid conversations with retailers. Today we have a special episode in celebration of PRIDE month! Joined by Queeriosi...Show More
10) How Neighborhood Goods crafts department store experiences for the 21st century
Most entrepreneurs would have balked at the decision to launch Neighborhood Goods in late 2018. After all, many department stores were barely surviving by the end of the 2010s, and the department stor...Show More
How Neighborhood Goods crafts department store experiences for the 21st century
45:47 | Jun 15th, 2021