Why Customers Leave with David Avrin Podcast
1) Michael Podolsky interview - The Power of Curated Complaints
We used to rant about poor customer service to our family and our friends. Today we share our experiences with everyone, and there's no shortage of online options for where to share our experiences, b...Show More
2) Jon Nordmark Interview - Using AI to Implement New Tech Faster
We all know that innovation is happening at light speed; there are new technologies that allow for better and faster ways of connecting with customers and expediting transactions. But one of the bigge...Show More
3) Don Fox Interview, Chairman of Firehouse Subs
Eating out has changed significantly over the years, even just in my lifetime. We've gone from the classic sit down dining to drive up, to drive through, to order up front, to grab and go, and even a ...Show More
4) Sam Reese Interview - CEO of Vistage
Ken Blanchard famously said that "none of us is as smart as all of us". We're all limited in our knowledge and perspective by what we've experienced: our personal and professional wins and losses. Wel...Show More
5) Pamela Norton Interview - What Blockchain Means for Your Business
Just a decade ago you had never heard the terms blockchain, metaverse, cryptocurrency, non-fungible tokens and digital assets. Well, now they are transforming how we look at information, what we own, ...Show More
6) Arlen Meyers Interview - Redefining Patient Engagement
Everyone in business serves an audience. Some call them customers, others might call them clients, or guests, or associates, or constituents. In health care, we call them patients, of course. But we a...Show More
7) James Dodkins Interview - How to Handle "Machine Customers" of The Future
So what is the future of customer experience? Well, you might be surprised to learn that the future involves what many are calling "machine customers". It's the machine or technology that schedules yo...Show More
James Dodkins Interview - How to Handle "Machine Customers" of The Future
40:10 | Jan 31st, 2023
8) Roger Dooley Interview - The Secret That 88% of Your Customers Will Talk About
I find it mind-boggling that, while we all know the importance of simplifying the buying process, too many in business are actually adding friction by making you change your passwords and fill out con...Show More
Roger Dooley Interview - The Secret That 88% of Your Customers Will Talk About
44:13 | Jan 24th, 2023
9) Neal Foard Interview - The Secret to Viral Storytelling
Who is your customer or client? I'm not talking about your demographically niche target market. But who the person, the people on the other side of the transaction, the human beings, the good people w...Show More
10) Phil Jones Interview - Author & Sales Strategist
There's no shortage of approaches to sales and the art of persuasion. Everyone tries, although few succeed consistently. But just imagine if you were able to approach every business conversation with ...Show More