TOP SHOP by Paul Donahue Podcast
1) Adam Kimmel of Orbia on Refrigerants, EV Challenges, and Thermal Management’s Future
Refrigerants are evolving—and Adam Kimmel from Orbia breaks down what every shop needs to know. From lower-GWP blends and better cold-weather performance to improved EV range and faster cabin cooldown...Show More
2) Interview with Baurzhan Kussainov, Founder of Verrafied, on AI-Powered DVIs and Building Trust with Auto Repair Customers
What if your technician could just record a video, speak the issue out loud, and let AI handle the rest? In this episode, Baurzhan Kussainov, founder of Verrafied, shares how his new DVI tool is makin...Show More
3) Interview with Missy Stephens: The Fight for the Right to Repair
The Right to Repair is more than just a shop issue—it's about consumer freedom. In this episode, Missy Stephens from the Auto Care Association explains how their team is leading efforts in Congress, e...Show More
4) Interview with Ashley Szeremet, VP of Marketing at FedPro, on Building Brand Trust with Technicians and Shops
What do wipes, brand loyalty, and clean shops have in common? In this episode, Ashley Szeremet, VP of Marketing at FedPro, shares how TUB O' TOWELS became a trusted name in the automotive world—and ho...Show More
5) Interview with Adam Kimmel of Orbia on Climate-Conscious Refrigerants and Collaborating with the Auto Repair Industry
With refrigerant regulations changing fast, shop owners need smarter options—and that’s where Orbia comes in. In this episode, Adam Kimmel shares how Orbia is helping independent auto repair shops sta...Show More
6) AI, Engagement, and Modern Marketing: How Shops Can Use Data to Generate More Leads
Things have changed—the new auto repair shops don’t just need a good website to attract leads. In this session, Paul Donahue and Baurzhan Kussainov explain how smart shops are using AI tools, Google r...Show More
7) Interview with Jim Doherty, Aftermarket Sales Manager at E-XTEQ, on EV Diagnostics, Safety Tools, and Industry Innovation
From the factory floors of Europe to the service bays of the U.S., E-XTEQ is redefining how shops diagnose, charge, and support EVs. In this episode, Jim Doherty breaks down how their premium 12V and ...Show More
8) Interview with Kate Henmueller, President of CCAR, on Safety, Compliance, and the Future of Automotive Training
What’s the one thing every shop needs but often overlooks? Safety. In this episode, Kate Henmueller, President of CCAR, shares how her organization supports shop owners with current OSHA-aligned train...Show More
9) Interview with Braden Poole, Director of National Accounts at 1-800 Radiator
Great service begins with quality parts and quick delivery. In this episode, Braden Poole from 1-800 Radiator explains how his team maintains over a 90% in-stock rate, provides same-day delivery, and ...Show More
10) Interview with Joe Ledford, Managing Director at Devon Industries
Inside Devon Industries: Supporting Quick Lube Growth and Industry Innovation Mix 21 years of quick lube experience with custom-built shop equipment and a proudly U.S. manufacturing model—and you get...Show More