The ShiftShapers Podcast

EP 505 ENCORE: Fixing PBM Conflicts - With Susan Thomas

The ShiftShapers Podcast ›

24:56 | Dec 2nd, 2025

Pharmacy benefits shouldn’t feel like a black box. We sit down with Susan Thomas, Chief Commercial Officer at Lucy Rx, to unpack why drug costs keep rising and what it takes to build a benefit that se...Show More



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