You might have heard of a "social media takeover" where a brand with a large following gives control of their social media feed to somebody who is promoting a cause or...Show More
Today, I wanted to share an excellent article written by Dr. John Toussaint (of Catalysis) and Ken Segel (of Value Capture)...
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I'm excited to announce that our book Practicing Lean is now available as an audiobook through Audible.
As we did with the paperback and Kindle versions of the book, 1...Show More
It's possible that I could start traveling again for my healthcare consulting work next month... or maybe in July. My colleagues at Value Capture aren't sure yet how t...Show More
It was a sad weekend, hearing about the passing of Paul H O'Neill, Sr. on Saturday. He was 84.
I had the good fortune to meet and spend time with Mr. O'Neill on a few ...Show More
This is from the 3rd edition of my book Lean Hospitals. I've copied and pasted from the book with no additional edits, although I'll bold italic some parts for emphasis. I...Show More