The Rosenfeld Review Podcast (Rosenfeld Media) Podcast
1) Rethinking Design Through Anti-Craft with Uday Gajendar
What happens when a designer starts questioning “craft” itself? In this episode of the Rosenfeld Review, Lou Rosenfeld sits down with longtime collaborator and community builder Uday Gajendar to explo...Show More
2) Service Design Reconsidered with Lavrans Løvlie and Andy Polaine
The second edition of Service Design: From Insight to Implementation, by Lavrans Løvlie, Andy Polaine, and Ben Reason isn’t just a refresh—it’s a reintroduction to a field that’s evolved significantly...Show More
3) How Service Design and AI Can Fix the Frontlines with Bethany Brown
frog North America's Head of Service Design, Bethany Brown, joins Lou to explore the intersection of service design, operations, and AI. With roots in industrial design and global experience across fi...Show More
4) Behind the Scenes of Advancing Service Design with Shreya Dhawan & Gustavo Vieira
What do a Brazilian retail strategist and an Indian industrial designer have in common? A passion for transforming complex systems through service design—and a shared mission to push the profession fo...Show More
5) Designing for Learning and Complexity with Jen Briselli
Jen Briselli’s journey into service design didn’t start with design at all—it started in a physics classroom. From studying the fundamental workings of the universe to teaching high schoolers how to g...Show More
6) Elevating Design and Scaling Expertise with Scott Zimmer
Scott Zimmer’s career arc spans from dreaming big at Disney to reshaping design inside massive enterprises through acquisitions like Capital One (AdaptivePath) and Verizon (Moment Design)—and now, to ...Show More
7) The Staff Designer with Catt Small
What if your next big career move didn’t involve managing people—but managing impact? Catt Small joins Lou to unpack the rise of the staff designer: a role that's redefining what senior-level growth c...Show More
8) Navigating the AI-Driven Shift in DesignOps with Aletheia Delivre
Design operations is increasingly about navigating a moving target. AI-infused tooling is upending established models, and the pace of change is forcing teams to rethink everything from handoffs to te...Show More
9) Scaling Design Leadership, from Chaos to Clarity with Doug Powell
What does it take to transform a century-old tech giant into a design-led organization? Doug Powell—executive coach, former IBM design leader, and featured closing speaker at this year’s Design Ops Su...Show More
10) DesignOps is Design with Jose Coronado
Design operations isn’t just about process—it’s about shaping better products, teams, and organizations from the inside out. José Coronado joins Lou to unpack why DesignOps deserves to be treated as a...Show More