The CX Cast®

429: Practitioner Stories: Balancing Innovation And Trust With Forrester’s Izola AI

The CX Cast® ›

37:52 | Nov 18th

This week, Doug Washburn — Forrester's VP of product management — joins Angelina and Martin for a deep dive into how he helped launch Forrester’s Izola AI chatbot. Doug shares the organizational minds...Show More



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