In an earlier episode, we talked about how to enter a system. Now we'll talk about how to leave. Parting may cause sadness--we're ok with people missing us on an interpersonal level. But we work hard ...Show More
In episode 11, we talked about Observing systems and in this episode, we explore using Reflective Observation as a way to help a system see the system.
By using interviews and observations, we help pe...Show More
We, humans, are greatly influenced by the people around us. Our social networks affect our behavior and emotions. They can be a source of support buoying us up. But what happens when most of your netw...Show More
At any given time a lot goes on in systems. But how we observe systems makes a huge difference in the way we interact with them and ultimately in the value we can provide for clients.
When we're not ...Show More
Another question we are asked a lot is “How do you get past resistance to change?” The answer might surprise you. The first thing to change is your own response and mindset. (What? You mean change mig...Show More
People often ask us, “How do you coach a team that doesn’t want coaching?” The obvious--and not very satisfying answer--is “You don’t.” But there are actions you can take that may lead to an invitati...Show More
As consultants we both enter new systems on a regular basis. But even if you are working in a company, any time you interact with a new group, you are entering that system, and you will have an impact...Show More
Our third and final episode (for now) about asking better questions is finally out! In it we talk about the assumptions embedded in questions. We all make assumptions, based on our view of the world, ...Show More