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Business Management & Marketing

Manager Tools

Manager Tools

+24 FANS
Tired of management theory? Want to learn specific skills to help improve your management performance? Then Manager Tools is the podcast for you! Manager Tools is a weekly business podcast focused on helping professionals become more effective man...Show More
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0:00 | Nov 20th, 2017

Part 2 of our guidance regarding the trend among businesses to get rid of their performance review system. This is dumb. Don't do it.

0:00 | Aug 26th

Part 2 of our guidance on what leaders do to take their meetings to the next level.
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0:00 | Aug 19th

Part 1 of our guidance on what leaders do to take their meetings to the next level.

0:00 | Aug 12th

Give your team advance knowledge of emergent changes with a Warning Order.

0:00 | Aug 5th

Part 2 of our guidance on what to do if you're forbidden from doing One On Ones.

0:00 | Jul 29th

Part 1 of our guidance on what to do if you're forbidden from doing One On Ones.

0:00 | Jul 22nd

Part 2 of our Hall of Fame guidance on how to make a job offer to a candidate.

0:00 | Jul 15th

The M Conference is our new in-person development opportunity, looking to your future in management.

0:00 | Jul 8th

Part 1 of our Hall of Fame guidance on how to make a job offer to a candidate.

0:00 | Jul 1st

Part 2 of our 14th anniversary review of mistakes.

0:00 | Jun 24th

Part 1 of our 14th anniversary review of mistakes.

0:00 | Jun 17th

Part 4 of our guidance on what to do when directs ask how they can get promoted. Rather than get frustrated, give them a professional answer.

0:00 | Jun 10th

Part 3 of our guidance on what to do when directs ask how they can get promoted. Rather than get frustrated, give them a professional answer.

0:00 | Jun 3rd

Part 2 of our guidance on what to do when directs ask how they can get promoted. Rather than get frustrated, give them a professional answer.

0:00 | May 27th

Part 1 of our guidance on what to do when directs ask how they can get promoted. Rather than get frustrated, give them a professional answer.

0:00 | May 20th

Part 2 of our guidance on why one to one interviews aren't as risky as so many fear.

0:00 | May 13th

Part 1 of our guidance on why one to one interviews aren't as risky as so many fear.

0:00 | May 6th

Part 4 of our compendium of guidance on email.

0:00 | Apr 29th

Part 3 of our compendium of guidance on email.

0:00 | Apr 22nd

Part 2 of our compendium of guidance on email.

0:00 | Apr 15th

Part 1 of our compendium of guidance on email.

0:00 | Apr 8th

Sometimes a new boss asks for "candor." In general, caution is warranted initially.

0:00 | Apr 1st

Sometimes a new boss asks for "candor." In general, caution is warranted initially.

0:00 | Mar 25th

Two of the most common mistakes managers make with One-On-Ones is not following up on topics of conversations and not following through on their commitment to do them at all.

0:00 | Mar 18th

When someone new joins your team, we recommend you communicate early about your key priorities. One of those must be communication.

0:00 | Mar 11th

Our Hall of Fame guidance on how to share shortcomings in evaluations like reviews and interviews.

0:00 | Mar 4th

Part 2 of our guidance where we don't recommend you use Role Power very often. But when you do, it's good to know it's more powerful than you realize.

0:00 | Feb 25th

Part 1 of our guidance where we don't recommend you use Role Power very often. But when you do, it's good to know it's more powerful than you realize.

0:00 | Feb 18th

How important is a candidate's ability to use and remember names in an interview?

0:00 | Feb 11th

Part 4 of our review of the data backing our guidance on One-On-Ones.

0:00 | Feb 4th

Part 3 of our review of the data backing our guidance on One-On-Ones.

0:00 | Jan 28th

Part 2 of our review of the data backing our guidance on One-On-Ones.

0:00 | Jan 21st

Part 1 of our review of the data backing our guidance on One-On-Ones.

0:00 | Jan 14th

Human Resources often conducts phone screens of job opening candidates. Some times this is okay, but usually it's not.

0:00 | Jan 7th

Our guidance on how to use RoadMap to coach your team members and delegate to your directs.

0:00 | Dec 31st, 2018

This Hall of Fame cast explains how to capture interview results in a fast and simple meeting.

0:00 | Dec 24th, 2018

This Hall of Fame cast shares our most important principle in The Manager Tools Effective Hiring Process: Set the Bar HIGH.

0:00 | Dec 17th, 2018

Some folks push back against our feedback model because it's "nitpicking." It's not. Here's why.

0:00 | Dec 10th, 2018

Some folks push back against our feedback model because it's "nitpicking." It's not. Here's why.

0:00 | Dec 3rd, 2018

If you've ever wondered whether what you're going through is normal, 'Is It Normal' will help you sort things out. Lots of us wonder if our experience is different enough from others that we should do something about it.

0:00 | Nov 26th, 2018

If you've ever wondered whether what you're going through is normal, 'Is It Normal' will help you sort things out. Lots of us wonder if our experience is different enough from others that we should do something about it.

0:00 | Nov 21st, 2018

Our Hall of Fame guidance on delivering a performance review.

0:00 | Nov 19th, 2018

This week, we're re-releasing one of our Hall of Fame casts on how to prepare performance reviews.

0:00 | Oct 16th, 2018

This Hall of Fame guidance describes how to rollout the DiSC Behavioral Instrument to your team.

0:00 | Oct 15th, 2018

This Hall of Fame guidance describes how to rollout the DiSC Behavioral Instrument to your team.

0:00 | Oct 8th, 2018

Part 4 of our overview of Case Study Interview techniques, questions, and preparation.

0:00 | Oct 1st, 2018

Part 3 of our overview of Case Study Interview techniques, questions, and preparation.

0:00 | Sep 24th, 2018

Part 2 of our overview of Case Study Interview techniques, questions, and preparation.

0:00 | Sep 17th, 2018

Part 1 of our overview of Case Study Interview techniques, questions, and preparation.

0:00 | Sep 10th, 2018

Part 2 of our responses to listeners' recommendations to the Inaugural MT Case Study, and reveal what actually happened.

0:00 | Sep 3rd, 2018

We respond to listeners' recommendations to the Inaugural MT Case Study, and reveal what actually happened.

0:00 | Aug 20th, 2018

What are case studies? Taught in part with the Manager Tools Inaugural Interactive Case Study.

0:00 | Aug 13th, 2018

Part 4 of the the sixth chapter of our guidance on politics. Don't play politics. Build relationships. It's the same thing.

0:00 | Aug 6th, 2018

Part 3 of the the sixth chapter of our guidance on politics. Don't play politics. Build relationships. It's the same thing.

0:00 | Jul 30th, 2018

Part 2 of the the sixth chapter of our guidance on politics. Don't play politics. Build relationships. It's the same thing.

0:00 | Jul 23rd, 2018

Part 1 of the the sixth chapter of our guidance on politics. Don't play politics. Build relationships. It's the same thing.

0:00 | Jul 16th, 2018

Despite our guidance to not use your laptop to take notes in One On Ones, there are many other uses of technology that will improve your critical weekly meetings with each of your directs.

0:00 | Jul 9th, 2018

This Hall of Fame guidance describes what to say when you don't have an answer to a question, even when it's urgent.

0:00 | Jul 2nd, 2018

If you're hugging your colleagues, you're running the risk of a sexual harassment claim.

0:00 | Jun 25th, 2018

Our Hall of Fame guidance on employee retention. The best managers we know do a great job of retention. As a matter of fact, because it goes to the future potential of the organization, retention is one of Mark's favorite delineators of management ta...Show More

0:00 | Jun 18th, 2018

The Manager Tools Onboarding Checklist. Every task necessary to help a new hire become effective as quickly as possible.

0:00 | Jun 11th, 2018

The Manager Tools Onboarding Checklist. Every task necessary to help a new hire become effective as quickly as possible.

0:00 | Jun 4th, 2018

Your questions, our answers on what to do once you make a candidate an offer to turn them into a great team member.

0:00 | May 28th, 2018

Your questions, our answers on what to do once you make a candidate an offer to turn them into a great team member.

0:00 | May 21st, 2018

What to do once you make a candidate an offer to turn them into a great team member. Chapter 1 is the basics, why to have a process.

0:00 | May 14th, 2018

What to do once you make a candidate an offer to turn them into a great team member. Chapter 1 is the basics, why to have a process.

0:00 | May 7th, 2018

What to do once you make a candidate an offer to turn them into a great team member. Part 1 is the basics, why to have a process.

0:00 | Apr 30th, 2018

Our guidance on how you can improve someone's performance without fully coaching them. We use the example of running a meeting to illustrate.

0:00 | Apr 23rd, 2018

Our guidance on how you can improve someone's performance without fully coaching them. We use the example of running a meeting to illustrate.

0:00 | Apr 16th, 2018

Sometimes managers don't want to do One On Ones. One of the reasons they give is, "I'm a creative person." Or, "I don't like step-by-step solutions." These reasons are weak, and you can overcome them easily.

0:00 | Apr 9th, 2018

Sometimes managers don't want to do One On Ones. One of the reasons they give is,"I'm a creative person." Or, "I don't like step-by-step solutions." These reasons are weak, and you can overcome them easily.

0:00 | Apr 2nd, 2018

Power is necessary for organizational change and success, even if some of us would rather call it influence. But what is it? And how can I get some? And some more? It's not as hard as it sounds.

0:00 | Mar 26th, 2018

Power is necessary for organizational change and success, even if some of us would rather call it influence. But what is it? And how can I get some? And some more? It's not as hard as it sounds.

0:00 | Mar 19th, 2018

Power is necessary for organizational change and success, even if some of us would rather call it influence. But what is it? And how can I get some? And some more? It's not as hard as it sounds.

0:00 | Mar 12th, 2018

Power is necessary for organizational change and success, even if some of us would rather call it influence. But what is it? And how can I get some? And some more? It's not as hard as it sounds.

0:00 | Mar 5th, 2018

Our Hall of Fame cast that describes how to create a simple behavioral interview question.

0:00 | Feb 26th, 2018

If you're an executive, you probably think training is for your organization, but not you. You're partially right, but mostly wrong.

0:00 | Feb 19th, 2018

How come executives don't do all the stuff managers do? How come they don't attend training but expect managers to? There's a reason.

0:00 | Feb 12th, 2018

How come executives don't do all the stuff managers do? How come they don't attend training but expect managers to? There's a reason.

0:00 | Feb 5th, 2018

If you want to ensure the right things are getting done, one of the easiest things to do is start asking the right questions.

0:00 | Jan 29th, 2018

RoadMap is the revolutionary new interactive app to help you become an effective manager. Here's what it is and how to use it.

0:00 | Jan 22nd, 2018

Part 4 of our guidance on a simple way to structure an entire performance review system for any organization.

0:00 | Jan 15th, 2018

Part 3 of our guidance on a simple way to structure an entire performance review system for any organization.

0:00 | Jan 8th, 2018

Part 2 of our guidance on a simple way to structure an entire performance review system for any organization.

0:00 | Jan 1st, 2018

Our Hall of Fame guidance on the basics of calendar management.

0:00 | Dec 25th, 2017

For the holidays, we're re-releasing one of our Hall of Fame casts ... the Pre-wire. This cast describes a way to prepare for meetings or presentations where you need to persuade.

0:00 | Dec 18th, 2017

A simple way to structure an entire performance review system for any organization.

0:00 | Dec 11th, 2017

Part 4 of our guidance regarding the trend among businesses to get rid of their performance review system. This is dumb. Don't do it.

0:00 | Dec 4th, 2017

Part 3 of our guidance regarding the trend among businesses to get rid of their performance review system. This is dumb. Don't do it.

0:00 | Nov 30th, 2017

Our Hall of Fame guidance on delivering a performance review.

0:00 | Nov 27th, 2017

This week, we're re-releasing one of our Hall of Fame casts on how to prepare performance reviews.

0:00 | Nov 13th, 2017

Part 1 of our guidance regarding the trend among businesses to get rid of their performance review system. This is dumb. Don't do it.

0:00 | Nov 6th, 2017

Part 2 of our guidance on creating and using a performance review form if your company doesn't have one.

0:00 | Oct 30th, 2017

Part 1 of our guidance on creating and using a performance review form if your company doesn't have one.

0:00 | Oct 23rd, 2017

If you struggle with asking, "Can I give you some feedback?", there's another way.

0:00 | Oct 16th, 2017

A lot of managers try to psychoanalyze their directs. Don't bother. We're all terrible at it.

0:00 | Oct 9th, 2017

A lot of managers try to psychoanalyze their directs. Don't bother. We're all terrible at it.

0:00 | Oct 2nd, 2017

Our guest Wade Foster, CEO of Zapier, shares his experience with Manager Tools.

0:00 | Sep 25th, 2017

Part 3 of our guidance on how to stay focused on your priorities and get more done.

0:00 | Sep 18th, 2017

Part 2 of our guidance on how to stay focused on your priorities and get more done.

0:00 | Sep 11th, 2017

Part 1 of our guidance on how to stay focused on your priorities and get more done.

0:00 | Sep 4th, 2017

How to brief your directs when you're starting One On Ones.

0:00 | Aug 28th, 2017

When someone new joins your team, we recommend you communicate early about your key priorities.

0:00 | Aug 21st, 2017

Part 2 of our second chapter on directs resisting One On Ones.

0:00 | Aug 14th, 2017

Part 1 of our second chapter on directs resisting One On Ones.

0:00 | Aug 7th, 2017

Part 3 of our guidance on how to guide or help a direct when feedback doesn't work and coaching isn't necessary.

0:00 | Jul 31st, 2017

Part 2 of our guidance on how to guide or help a direct when feedback doesn't work and coaching isn't necessary.

0:00 | Jul 24th, 2017

Part 1 of our guidance on how to guide or help a direct when feedback doesn't work and coaching isn't necessary.

0:00 | Jul 17th, 2017

How to qualify your ability to help someone during a job/career transition.

0:00 | Jul 10th, 2017

Part 3 of our guidance on asking and evaluating the weakness question when interviewing candidates.

0:00 | Jul 3rd, 2017

Part 2 of our guidance on asking and evaluating the weakness question when interviewing candidates.

0:00 | Jun 26th, 2017

Part 1 of our guidance on asking and evaluating the weakness question when interviewing candidates.

0:00 | Jun 19th, 2017

Part 2 of our guidance on what to do if your direct disagrees with you privately.

0:00 | Jun 15th, 2017

A special podcast brought to you by the University of Michigan Ross School of Management on fostering new ideas and innovation in organizations.

0:00 | Jun 12th, 2017

Part 1 of our guidance on what to do if your direct disagrees with you privately.

0:00 | Jun 5th, 2017

What to do as a new manager when you're in danger of losing staff who are critical to your team.

0:00 | May 29th, 2017

Email is useful but much more narrowly than most managers think.

0:00 | May 22nd, 2017

Email is useful but much more narrowly than most managers think.

0:00 | May 15th, 2017

How to maintain trusting relationships when things go wrong.

0:00 | May 8th, 2017

Part 2 of our guidance on how to SIMPLY measure whether or not managers who work for you are doing One On Ones.

0:00 | May 1st, 2017

Part 1 of our guidance on how to SIMPLY measure whether or not managers who work for you are doing One On Ones.

0:00 | Apr 27th, 2017

Our interview with Dr. Jeffrey Sanchez-Burks.

0:00 | Apr 24th, 2017

Part 2 of our guidance on what you can do when a direct refuses or disagrees with a reasonable request: Use The Manager Tools Middleman Test.

0:00 | Apr 17th, 2017

Part 1 of our guidance on what you can do when a direct refuses or disagrees with a reasonable request: Use The Manager Tools Middleman Test.

0:00 | Apr 10th, 2017

If you think you're a "working manager", and that's harder somehow, you're wrong.

0:00 | Apr 3rd, 2017

Our Hall of Fame guidance on how to give a great handshake.

0:00 | Mar 27th, 2017

Just because your people "are too busy" doesn't mean it's time to add more.

0:00 | Mar 20th, 2017

Part 5 of our guidance on using The Responsibility Ladder to teach directs how to go from handling individual tasks to managing their own work independently.

0:00 | Mar 13th, 2017

Part 4 of our guidance on using The Responsibility Ladder to teach directs how to go from handling individual tasks to managing their own work independently.

0:00 | Mar 6th, 2017

Part 3 of our guidance on using The Responsibility Ladder to teach directs how to go from handling individual tasks to managing their own work independently.

0:00 | Feb 27th, 2017

Part 2 or our guidance on using The Responsibility Ladder to teach directs how to go from handling individual tasks to managing their own work independently.

0:00 | Feb 20th, 2017

Part 1 or our guidance on using The Responsibility Ladder to teach directs how to go from handling individual tasks to managing their own work independently.

0:00 | Feb 13th, 2017

How to handle your One On One with your directs after you've had a disagreement with them, or a conflict.

0:00 | Feb 6th, 2017

Part 3 of our guidance on how to lead a group from a blank slate to a choice on where to focus on future.

0:00 | Jan 30th, 2017

Part 2 of our guidance on how to lead a group from a blank slate to a choice on where to focus on future.

0:00 | Jan 23rd, 2017

Part 1 of our guidance on how to lead a group from a blank slate to a choice on where to focus on future.

0:00 | Jan 16th, 2017

You can and often should deliver a different message verbally than your written comments on a performance review. The key is to moderate your written comments with "Less Absolute Value."

0:00 | Jan 9th, 2017

Part 2 of our Hall of Fame guidance on running your staff meeting.

0:00 | Jan 2nd, 2017

Part 1 of our Hall of Fame guidance on running your staff meeting.

0:00 | Dec 26th, 2016

Part 2 of our guidance on what kind of jokes you can and can't tell as a manager and professional. And why.

0:00 | Dec 19th, 2016

Part 1 or our guidance on what kind of jokes you can and can't tell as a manager and professional. And why.

0:00 | Dec 8th, 2016

In this bonus podcast, Mark comments on the recent Wall Street Journal article that featured Manager Tools.

0:00 | Dec 5th, 2016

How to provide some guidance or corrective input when feedback might be more than enough, or to ease a less experienced direct into a performance culture.

0:00 | Dec 1st, 2016

Part 2 of our Hall of Fame guidance on delivering a performance review.

0:00 | Nov 28th, 2016

Part 1 of our Hall of Fame guidance on delivering a performance review.

0:00 | Nov 24th, 2016

Part 2 of one of our Hall of Fame casts on how to prepare performance reviews.

0:00 | Nov 21st, 2016

This week, we're re-releasing one of our Hall of Fame casts on how to prepare performance reviews (part 1).

0:00 | Nov 14th, 2016

Part 2 of our guidance on effective ways to get input for decisions in meetings.

0:00 | Oct 31st, 2016

It's unprofessional to deliver new information to a direct in a performance review.

0:00 | Oct 24th, 2016

Don't rank candidates as you are interviewing, individually or collectively. It biases the hiring process.

0:00 | Oct 17th, 2016

In today's fast and flat world, ideas are becoming critical competitive advantages. Managers - and many others - need to be good at getting the most and best ideas from themselves and their teams. This cast tells you how.

0:00 | Oct 10th, 2016

There are two general reasons to consider firing someone. Only one of them is "job performance." The other is tearing down the team.

0:00 | Oct 3rd, 2016

Perhaps the most frequently asked question at conferences about rolling out the tools in the Management Trinity is why we recommend waiting three weeks. Here's why.

0:00 | Sep 26th, 2016

Our guidance regarding what is normal in professional and organizational life.

0:00 | Sep 19th, 2016

How to define a direct's "bad attitude" in terms of behaviors, to encourage them to change them.

0:00 | Sep 12th, 2016

Too many of us follow an unanswered email with another email. That's the definition of insanity: doing the same thing and expecting different results.

0:00 | Sep 5th, 2016

How to handle the politically delicate moment when you're asked to talk about a difficult person or situation.

0:00 | Aug 29th, 2016

Most managers have too high a standard for giving positive feedback. Here are some simple examples.

0:00 | Aug 22nd, 2016

The common response to questions about status is, "Fine." This isn't acceptable or effective.

0:00 | Aug 15th, 2016

Even though great interviewers are looking for reasons to say no doesn't mean they aren't forgiving of mistakes in interviews.

0:00 | Aug 8th, 2016

What to do when people are on their phones/laptops during meetings, or doing anything else counterproductive to the meeting.

0:00 | Aug 1st, 2016

One of the biggest mistakes in interviewing candidates is using panel interviews. Here's why.

0:00 | Jul 25th, 2016

Part 2 of our series on change efforts. If you want your organization to follow you in change efforts - whether it's rolling out the Trinity or anything else - you've got to do 2 things at a minimum: model the behavior, and measure it.

0:00 | Jul 18th, 2016

If you want your organization to follow you in change efforts - whether it's rolling out the Trinity or anything else - you've got to do 2 things at a minimum: model the behavior, and measure it.

0:00 | Jul 10th, 2016

An interview with Mark Horstman about his new book, The Effective Manager.

0:00 | Jul 3rd, 2016

Never introduce a managerial change without first introducing that change. If you're going to make a change to how you manage your team, it works far better to tell them what you're doing in advance.

0:00 | Jun 26th, 2016

Part 6 of our guidance on how to scan a resume to decide whether or not to phone screen a job candidate.

0:00 | Jun 19th, 2016

Part 5 of our guidance on how to scan a resume to decide whether or not to phone screen a job candidate.

0:00 | Jun 12th, 2016

Part 4 of our guidance on how to scan a resume to decide whether or not to phone screen a job candidate.

0:00 | Jun 5th, 2016

Part 3 of our guidance on how to scan a resume to decide whether or not to phone screen a job candidate.

0:00 | May 30th, 2016

Part 2 of our guidance on how to scan a resume to decide whether or not to phone screen a job candidate.

0:00 | May 23rd, 2016

Part 1 of our guidance on how to scan a resume to decide whether or not to phone screen a job candidate.

0:00 | May 15th, 2016

Part 2 of our guidance on the foundations of presentation mastery.

0:00 | May 8th, 2016

Part 1 of our guidance on the foundations of presentation mastery.

0:00 | May 1st, 2016

Part 3 of our guidance on how to get a better understanding of what your goals are from your boss.

0:00 | Apr 24th, 2016

Part 2 of our guidance on how to get a better understanding of what your goals are from your boss.

0:00 | Apr 17th, 2016

Part 1 of our guidance on how to get a better understanding of what your goals are from your boss.

0:00 | Apr 10th, 2016

This week, we're re-releasing part 2 of one of our Hall of Fame casts on our recommendations for an effective teleconference meeting, or conference call.

0:00 | Apr 3rd, 2016

This week, we're re-releasing one of our Hall of Fame casts on our recommendations for an effective teleconference meeting, or conference call.

0:00 | Mar 27th, 2016

This week, we're re-releasing one of our Hall of Fame casts on feedback and the shot across the bow.

0:00 | Mar 20th, 2016

This week, we're re-releasing part 2 of one of our Hall of Fame casts on mergers and acquisitions.

0:00 | Mar 13th, 2016

This week, we're re-releasing part 1 of one of our Hall of Fame casts on mergers and acquisitions.

0:00 | Mar 6th, 2016

Part 2 of our guidance on what to do if your direct keeps saying no when you ask if they're open to feedback.

0:00 | Feb 28th, 2016

What to do if your direct keeps saying no when you ask if they're open to feedback.

0:00 | Feb 21st, 2016

Part 3 of our guidance on how to transition from talking about ideas and plans and projects in a general way to talking about the specifics of getting the work done.

0:00 | Feb 14th, 2016

Part 2 of our guidance on how to transition from talking about ideas and plans and projects in a general way to talking about the specifics of getting the work done.

0:00 | Feb 7th, 2016

Part 1 of our guidance on how to transition from talking about ideas and plans and projects in a general way to talking about the specifics of getting the work done.

0:00 | Jan 31st, 2016

Part 2 of our guidance on how to teach directs how to interview candidates for hiring.

0:00 | Jan 24th, 2016

Part 1 of our guidance on how to teach directs how to interview candidates for hiring.

0:00 | Jan 17th, 2016

Our guidance on how long to wait before giving negative feedback to a direct.

0:00 | Jan 10th, 2016

Part 4 of our guidance on phone screen interviews. Before you bring a hiring candidate for a full day of interviews, phone screen your potential candidates to narrow the field even further. Here's how.

0:00 | Jan 3rd, 2016

This week, we're re-releasing one of our Hall of Fame casts on on delivering a performance review (part 2).

0:00 | Jan 3rd, 2016

This week, we're re-releasing one of our Hall of Fame casts on on delivering a performance review (part 1).

0:00 | Dec 27th, 2015

This week, we're re-releasing one of our Hall of Fame casts on how to prepare performance reviews (part 1).

0:00 | Dec 27th, 2015

This week, we're re-releasing one of our Hall of Fame casts on how to prepare performance reviews (part 2).

0:00 | Dec 20th, 2015

Part 3 of our guidance on phone screen interviews. Before you bring a hiring candidate for a full day of interviews, phone screen your potential candidates to narrow the field even further. Here's how.

0:00 | Dec 13th, 2015

Part 2 of our guidance on phone screen interviews. Before you bring a hiring candidate for a full day of interviews, phone screen your potential candidates to narrow the field even further. Here's how.

0:00 | Dec 6th, 2015

Part 1 of our guidance on phone screen interviews. Before you bring a hiring candidate for a full day of interviews, phone screen your potential candidates to narrow the field even further. Here's how.

0:00 | Nov 29th, 2015

This week, we're re-releasing one of our Hall of Fame casts on assigning work and reporting.

0:00 | Nov 22nd, 2015

When your directs tell you, "I'm working on X, and Y, and Z," it's often a sign that they lack detailed deliverables and deadlines. Here's how to encourage them to deliver.

0:00 | Nov 15th, 2015

Submitting a report that will raise eyebrows or cause concerns carries with it the responsibility to communicate additionally the what and why to your boss.

0:00 | Nov 8th, 2015

Your door as a manager doesn't have to *always* be open. More often than not, yes...but it's okay to say no to impromptu requests. Here's how.

0:00 | Nov 1st, 2015

This week, we're re-releasing one of our Hall of Fame casts on employee retention.

0:00 | Oct 26th, 2015

This week, we're re-releasing one of our Hall of Fame casts on the Late Stage Coaching Model.

0:00 | Oct 18th, 2015

The conclusion of our guidance for how to plan an offsite meeting.

0:00 | Oct 12th, 2015

Part 4 of our guidance for how to plan an offsite meeting.

0:00 | Oct 5th, 2015

Part 3 of our guidance for how to plan an offsite meeting.

0:00 | Sep 28th, 2015

The conclusion of our guidance for how to plan an offsite meeting.

0:00 | Sep 21st, 2015

Our guidance for how to plan an offsite meeting.

0:00 | Sep 14th, 2015

How Directors can easily measure their subordinate manager's implementation of feedback.

0:00 | Sep 7th, 2015

You DON'T have to hire immediately when you have an opening. The strategic-thinking Effective Manager considers other options first. That's what your CEO wants you to do.

0:00 | Aug 31st, 2015

New Directs need guidance on how to start on the right foot. We recommend a series of meetings in their first weeks, one of which makes clear: you have to create and maintain trusting relationships within the organization to succeed.