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Software Engineering

Giant Robots Smashing Into Other Giant Robots


+15 FANS
A weekly podcast discussing the design, development, and business of great software. Hosted by thoughtbot CEO, Chad Pytel, and rotating cast of fellow developers, designers, and entrepreneurs, we delve deep behind the scenes of the products and techn...Show More

40:37 | Sep 16th

Chris Coyier, cofounder of CodePen, creator of CSS-Tricks, & host of Shop Talk Show, candidly shares how a weekend project turned into a full-time business, aspirations for the future, and areas for improvement.

30:52 | Sep 9th

Jonathan Cutrell, host of Developer Tea and Senior Engineer at Clearbit, discusses the history of the podcast, motivation for creation, learning to say 'no', and what it means to truly be 'remote-friendly'.
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41:23 | Sep 2nd

Devon Zuegel, Product Manager at GitHub, discusses her transition from researcher to product manager, and shepherding the funding, communication, and tooling of open source sustainability.

38:22 | Aug 26th

Matt Massicotte, creator of Chime, discusses the landscape of text editors, the complexities of writing your own parsers, building a new product while building a new family, and alternative app platform & pricing models.

33:05 | Aug 19th

Jordan Berke, CEO & founder of RepOne Strength, discusses finding your customers, working in the world of open source hardware, sourcing materials, relentless work pace, and bootstrapping.

50:37 | Aug 12th

Courtney & Tye Caldwell, Co-founders of ShearShare, discuss their journey from salon owners to startup founders, defining an MVP and maintaining a narrow focus for your product.

41:20 | Aug 5th

Tess Posner, CEO of AI4ALL, gives an overview of the field of AI and discusses representation in AI careers, the ramifications of not having diversity in tech, the role of allies, and the future of work.

52:41 | Jul 29th

Jon Werner, CEO & Co-Founder of KOYA Innovations, discusses running a startup with his family, protecting one's intellectual property, the importance of forethought, and developing a platform for kindness.

41:59 | Jul 22nd

Rob Zuber, CTO of CircleCI, discusses prioritizing product direction, scaling, slow iteration to introduce major changes, and what's next for the platform.

45:24 | Jul 8th

Kate Brigham, VP of Product, Design, & Research at ezCater, discusses organizational design, roadmaps, user-research, designing to solve the needs of several groups at once, and, as a leader, empowering others to solve problems.

43:00 | Jul 1st

Morgan Evans, organizational designer and CEO & Founder of Business Casual, discusses developing systems to holistically design a company, building a culture that is receptive to feedback, conflict mediation, acknowledging emotions while at work, and...Show More

40:44 | Jun 24th

Vanessa Bruce, co-founder of Dough, discusses affecting change through individual purchase-power, how she handles context-switching, choosing a platform to optimize for content creation, the challenge of visibility, and the decision to launch nationa...Show More

47:54 | Jun 17th

Karyl Fowler, CEO & Co-founder of Transmute, discusses utilizing block chain for decentralized identity-management, exploring finding the right customer profile fits, education around data-security, her time at Techstars, and the startup community in...Show More

39:02 | Jun 10th

Kristy Wallace, CEO of Ellevate Network, discusses cross-industry community building, utilizing tech to facilitate connections, scaling without losing personal impact, and becoming a certified B Corp.

43:01 | May 28th

Paloma Medina, performance coach, trainer, and owner of 11:11 Supply, discusses translating her brick & mortar store experience to an online shop, the themes around her coaching, design thinking, and how equity is linked to our long-term physical hea...Show More

46:17 | May 20th

Stefania Mallet, CEO and co-founder of ezCater, discusses non-compete agreements, maintaining an entrepreneurial spirit, codifying values, advice on building a marketplace, and the nuances of expanding globally.

43:55 | May 13th

Harold Hughes, Founder & CEO of Bandwagon, discusses utilizing blockchain for security and personalization in event ticketing, data-transparency, his key to entrepreneurship, the importance of investment firms funding underrepresented groups, and spe...Show More

39:33 | May 7th

Bruce Daisley, VP EMEA at Twitter, discusses the international focus of Twitter, the importance of psychological-safety on workplace culture, diversity & striving for fulfillment for all workers, and fleeting happiness vs enduring purpose.

39:35 | Apr 29th

Chris Sullens, CEO of CentralReach, discusses needing to be cognizant of company culture while introducing new systems and a management team, the difficult task of hiring for culture, and how technology can help shape the future of ABA therapy.

1:11:13 | Apr 23rd

Ben Furber, Developer at thoughtbot London, presents a panel discussion around striving for professional fulfillment, as individuals, managers, and organizations.

40:42 | Apr 15th

Lara Hogan, co-founder of Wherewithall, discusses finding her ideal job coaching and mentoring, evaluating for management alignment, what makes for a strong manager, the value of role-play, constructive feedback, and her upcoming book, "Resilient Man...Show More

42:40 | Apr 8th

Scott Orn, COO of Kruze Consulting, talks about podcasting, early stage pain-points, favorite tools, the trade-offs of remote work, and last minute tax-day advice for startups.

36:43 | Apr 1st

Chelsea Moore, co-founder & CEO of BoxFox, discusses quickly going from idea to launch while doing everything from design to fulfillment in-house, their approach to growth, learning to say 'no', letting branding & social media evolve from itself, and...Show More

31:02 | Mar 25th

Art Papas, CEO of Bullhorn, discusses the business of temporary staffing, the danger of doing a marketing push before finding product market fit, focusing early on culture, adjusting to his role as CEO, communication techniques for company-wide messa...Show More

38:52 | Mar 18th

Gareth Burrowes, Co-Founder & Head of Product and Marketing at The Tech Connection, discusses employment screening focused on candidate strengths, removing unconscious bias from the hiring flow, and the importance of diversity at every level of a com...Show More

39:03 | Mar 11th

Erica Windisch, CTO and co-founder of IOpipe, discusses serverless architecture and how it can provide a clearer user-interaction story, the state of automatic code generation, and her experience in Techstars.

42:31 | Mar 4th

Alec Stern, startup founder, entrepreneur, mentor, investor, and advisor, discusses founding Constant Contact, the early days of SaaS, the importance and utilization of 'channels', and pursuing customer feedback.

27:53 | Feb 25th

Jamie Howard, Director of Engineering at TransLoc, discusses hiring, solutions-driven engineering, leadership in the military vs the private sector, and Agile methodology.

35:25 | Feb 18th

Siobhan Green, co-founder & CEO of Sonjara, discusses finding good tech solutions for organizations in the social-benefit space and developing countries, merging her passions for tech and international development, GDPR, and the ethics and security o...Show More

34:40 | Feb 11th

Mike McDerment, co-founder and CEO of FreshBooks, discusses reimagining the platform with a system-wide A-B test, experiences with scaling, the value of customer service, and the art/science of change.

26:45 | Feb 4th

Ellen Chisa, CEO and cofounder of Dark, discusses building a complete programming platform from scratch, the benefits of a private beta, and making programming more accessible.

28:48 | Jan 28th

Ben McRedmond, CEO of Consider, discusses his time as Senior Director of Growth at Intercom, teases his plans for fixing email, and discusses the importance & difficulty of product validation.

46:05 | Jan 21st

Natalie Nagele, Co-founder and CEO of Wildbit, discusses product updates, operating with more meaning and purpose, user research, bootstrap vs VC funding, and experiments in productivity (like a 4-day work week, turning off Slack, and strategies for ...Show More

28:32 | Jan 14th

Margaret McKenna, Software Engineer at Devoted Health, discusses joining a team based on their mission, building systems from scratch, and evolution on a new, rapidly growing team.

40:50 | Jan 7th

Sam Clemens, Partner at Accomplice VC, discusses utilizing his product experience to nurture new companies, advice for where businesses should focus in various stages of growth, what should really be in an MVP, and his feelings around leaving a compa...Show More

39:59 | Dec 10th, 2018

Aatish Salvi, CTO of Teikametrics, discusses building a service for 3rd party Amazon sellers using data science, being wary of pre-mature optimization, integrating data engineering research into the team, and working with Amazon as both a partner and...Show More

30:56 | Dec 3rd, 2018

Jennifer Lum, COO and co-founder of, discusses building a company and platform that transforms unstructured information into machine-readable data in real-time, avoiding biases in data collection, and evolving & defining company values as on...Show More

36:42 | Nov 26th, 2018

Millie Blackwell, President & Co-founder of Showcase Workshop, discusses differences in business culture between California and New Zealand, pursuing tablets as a business tool early in the lifespan of the iPad, experimenting with SaaS pricing, and p...Show More

47:10 | Nov 15th, 2018

DJ Patil, Head of Technology at Devoted Health, discusses his time as the U.S. Chief Data Scientist, scaling healthcare to meet modern data demands, and the process of architecting a health care company.

49:31 | Nov 6th, 2018

David Kloba & Rob Meinhardt, Co-Founders of Furious Collective, discuss the mindset and methodology of their venture production studio, recount their adventures over the past year of growing FormKeep after having acquired it from thoughtbot, and offe...Show More

52:36 | Oct 30th, 2018

Andrew Bialecki, CEO of Klaviyo, discusses building systems to process and get insight from business' data, scaling personality and humanity to mass communication, and translating customer feedback into concrete product improvement. Plus, the debut o...Show More

41:41 | Oct 24th, 2018

Jonathan Kim, CEO of Appcues, discusses building better onboarding and personalization to apps, starting a company as a solo founder, lessons learned from his time in journalism, and core culture values.

30:08 | Oct 18th, 2018

In this special crossover episode, Chad is joined by Chris Toomey, Development Director at thoughtbot and host of The Bike Shed podcast, to discuss the content, history, and the process of making Upcase, thoughtbot's online learning platform, FREE.

44:23 | Oct 10th, 2018

Sandra Richter, Co-founder and CEO of Soofa, talks about redefining the infrastructure of out of home advertising, purpose vs business motivation, and learning from setbacks.

47:20 | Oct 2nd, 2018

Lindsey Christensen, VP of Marketing at thoughtbot, discusses shaping thoughtbot's marketing strategy, team, and future.

42:05 | Sep 25th, 2018

Heena Purohit, Product Manager of IBM Watson IoT, discusses how they are tailoring custom solutions with IoT data, building business acumen for better product managing, and iterating at scale.

36:20 | Sep 11th, 2018

Mike Trotzke, CEO of Cheddar, talks about the future of billing models, when is the right time to do seed investing, and finding your value pricing metric.

35:38 | Sep 3rd, 2018

Jameson Toole, founder of Fritz, discusses AI & Machine Learning on mobile, the process & ideology of launching a product from scratch, and the business of developer tools.

51:25 | Aug 27th, 2018

Yoav Shapira, an Engineering Manager at Facebook with a long history in Boston startups, discusses early technology choices for startups, balancing product needs/wants with technical limitations, the role of Capital-D 'Design', and common startup adv...Show More

30:19 | Aug 20th, 2018

Sarah Cooper, comedian, speaker, and author of "100 Tricks to Appear Smart in Meetings", joins Chad to discuss management burnout, the creative process, and her latest book.

47:37 | Aug 14th, 2018

Stephan Ango, Co-founder and Head of Product at Lumi, discusses merging creative and scientific mindsets in industrial design, the logistics of packaging, developing custom solutions by slowly replacing 3rd party tools, and building your ideal cultur...Show More

47:52 | Aug 6th, 2018

Jerry Talton, leader of the Machine-Learning Services team at Slack, talks about picking up after a failed startup, design-thinking for machine learning, and important lessons from managing.

41:29 | Jul 23rd, 2018

Clara Vu, co-founder & VP of Engineering of Veo Robotics, shares her story getting into the world of robotics, designing perception systems for industrial robots, and 'First-Principles Thinking' in all aspects of business.

41:14 | Jul 16th, 2018

Joe Ferris, CTO of thoughtbot, joins Chad to discuss Data Engineering, what it is, when you need it, and some of the challenges thoughtbot has faced while using it.

38:28 | Jul 2nd, 2018

Tim Enwall, CEO of Misty Robotics, discusses designing, building, and selling a fully autonomous robot for developers.

49:33 | Jun 25th, 2018

Robby Russell, VP of Engineering & Partner at Planet Argon, discusses considering remote work for an agency, strategies for leading a dev team, defining focus for an agency, and the results of the 2018 Rails Hosting Survey.

47:19 | Jun 18th, 2018

Greg Storey, founder of Airbag Industries & Executive Director of Design at USAA, discusses the blurring of personal and company identity, helming a budding design group, "safe agile", what it means for design to 'have a seat at the table', and susta...Show More

24:53 | Jun 11th, 2018

Alex Friedman, co-founder of LOLA, discusses overcoming stigma, launching new products, measuring success, and brand values.

28:04 | Jun 4th, 2018

Sam Moorhouse, creator of Global Code, discusses the importance of mentorship and how he established a software engineering summer education program in Ghana.

53:26 | May 28th, 2018

Michael Sheeley, former co-founder of Runkeeper, talks about his struggles with scaling, experimentation with prices, finding ways to connect and work together as a larger society, and innovation in health care.

47:31 | May 22nd, 2018

Chris Heivly, author & entrepreneur in residence at Techstars, discusses the early days of MapQuest, Raleigh as a burgeoning tech city, and building up new tech communities.

43:00 | May 14th, 2018

Paul English, co-founder of Lola, discusses what it means to be a good brand, transitioning from a tech foundry to a single-product focus, lessons learned from having launched multiple companies, and his approaches to competition & success.

37:11 | May 8th, 2018

Ram V. Iyer, Business Thinker & Professional Business Mentor at The Business Thinking Institute, discusses his internalization of business success/failure, having a 'business thinking' mindset, and distinguishing oneself through the value you can cre...Show More

31:17 | Apr 30th, 2018

Nilan Peiris, VP of Growth at TransferWise, discusses growth sources, handling failure, studying user evangelism, launching in a new market, and scaling globally.

36:26 | Apr 23rd, 2018

Dermot Daly, founder and CEO of Tapadoo, discusses being a developer early in the iOS ecosystem while differentiating themselves now as it's become a more crowded market-space, building your ideal company, and developing apps for med-tech devices.

40:32 | Apr 17th, 2018

Camille Fournier, author, speaker, and Managing Director at Two Sigma, discusses her path from Director of Infrastructure Engineering to CTO, lessons learned from tech team management, and the importance of defining core-values.

48:54 | Apr 10th, 2018

Jennifer Dary, founder of Plucky, discusses purpose, process, longevity, relationships, and trust by turning the tables and giving Chad a corporate counseling session.

45:02 | Apr 3rd, 2018

David Cancel, CEO & Co-founder of Drift, discusses bringing the personal touch back to sales through conversational marketing, validating an idea, competition, and differentiating yourself through communication & marketing.

34:15 | Mar 27th, 2018

Adam Marchick, CEO & co-founder of Alpine AI, discusses pioneering vocal analytics, making a better experience for digital commerce on vocal platforms, and operating in an early stage market.

31:01 | Mar 19th, 2018

Sara Tateno, founder and CEO of Happity, shares her journey from BBC Radio, to coding bootcamp, to startup founder.

35:38 | Mar 13th, 2018

Ernesto Moreno, business coach, entrepreneur, & restaurateur, joins Chad to discuss transforming a restaurant using lean methodology, focusing on your strengths, and finding creativity in running a business.

38:05 | Mar 5th, 2018

Tracy Osborn, author and the creator of WeddingLovely, joins Chad to talk about juggling projects, redefining your core customer base, the feeling of giving up control when hiring, and publishing via Kickstarter.

40:48 | Feb 27th, 2018

Chad discusses reflection & goal planning, the scope of internal projects, and balancing time & team structure for both client & product work with Allen Pike, CEO & co-founder of Steamclock Software.

22:46 | Feb 19th, 2018

Chad is joined by George Brocklehurst, development director of thoughtbot NYC, to discuss the methodologies, tools, and use cases in working with machine learning.

57:06 | Feb 12th, 2018

In 2003, five friends came together to form thoughtbot. In this special episode, we take a look back on the founding of thoughtbot, and it's first years, told from the perspective of the original founders and early partners. From their first meeting ...Show More

35:55 | Feb 5th, 2018

Chad is joined by Pamela Pavliscak, founder of Change Sciences, about human-centered design thinking, and incorporating well-being & ethics as a measure of success.

39:23 | Jan 29th, 2018

Chad is joined by Andrew Carroll, CPA and independent CFO, to discuss how the new tax regulations will affect freelancers, small business, & solopreneurs.

43:14 | Jan 22nd, 2018

Chad is joined by Curtis Herbert, independent app developer and creator of Slopes, to discuss balancing client and product work, the pros & cons of a seasonal app, the importance of outreach, and experimenting with non-traditional business models.

39:04 | Jan 15th, 2018

Chad is joined by Max Seelemann, co-founder and lead developer of Ulysses, to discuss app-review, the complexities of multi-platform releases, initiating a full-app rewrite, and switching to a subscription pricing-model.

42:45 | Jan 8th, 2018

Chad is joined by Anne Halsall, co-founder and Chief Product Officer of Winnie, discussing intention in branding, assumptions about features, balancing local and remote work, and quantifying growth.

47:35 | Dec 18th, 2017

The tables are flipped and Chad is interviewed by Alan Wick, at our Playbook Launch Party, on the lessons learned from starting thoughtbot, company methodology, and looking towards the challenges & opportunities of the future.

41:29 | Dec 4th, 2017

Chad chats with Maria Parker, CEO of Cruzbike, about running your first Kickstarter, issues with scaling production, and the challenge of shifting public perceptions.

44:13 | Nov 20th, 2017

Chad talks with Chris & Brendan, co-founders of Wistia, about building/launching new products, hiring, and managing company identity & vision.

27:22 | Nov 3rd, 2017

Chad is joined by Aleen Simms, an organizer for App Camp For Girls, to discuss the importance and logistics of their new Indiegogo Campaign.

39:57 | Oct 24th, 2017

Chad is joined by Amy Webb, Professor at the Stern School of Business NYU and Founder & Quantitative Futurist at The Future Today Institute, to discuss distilling trends, incremental decision making, and the role of organizational management on the o...Show More

40:53 | Oct 9th, 2017

Chad is joined by designer and author Jarrod Drysdale to discuss lessons learned from shutting down Cascade, writing about design, cultivating content for your audience, and design's evolving role within organizations.

35:43 | Sep 26th, 2017

Chad is joined by Anders Brownworth, Chief Evangelist at Circle, to discuss zero-cost transaction fees, cryptocurrency, and re-envisioning modern payment systems.

37:12 | Sep 12th, 2017

Chad is joined by Thomas Smale, founder of FE International to discuss valuations, selling SaaS businesses, and tips to make your product more attractive to potential buyers.

39:32 | Aug 28th, 2017

Chad is joined by author Geoffrey A. Moore to discuss the concepts in Crossing the Chasm and how they relate to scaling consulting.

35:31 | Aug 15th, 2017

Chad is joined by Laurie Young to discuss The Developer's Path, a panel discussion hosted at thoughtbot London on how companies and developers can work together to achieve reciprocal growth.

40:22 | Jul 28th, 2017

Chad is joined by Sara Chipps, cofounder of Girl Develop It & CEO of Jewelbots, to discuss integrating with custom hardware, building a community of young coders, working with retailers, and branding.

55:45 | Jul 13th, 2017

Chad is joined by Code School & Envy Labs founder Gregg Pollack to discuss optimal work environments and building a company to support Open Source Projects.

32:50 | Jul 4th, 2017

Chad is joined by author, blogger, entrepreneur, and marketer Seth Godin to discuss the organizational introspection required to move from the cutting edge to the mainstream.

36:45 | Jun 27th, 2017

Chad is joined by Mike McKenna, CEO of Shotgunflat, to discuss cultivating a business in the town in which one grew up, working with family, the effect of adding a sales team to a consultancy, and the legislation of craft-brewing.

24:22 | Jun 19th, 2017

Chad is joined by thoughtbot designer Kim Goulbourne to discuss inspiration, side projects, and winning a Webby Award!

1:02:14 | Jun 7th, 2017

Chad is joined by Nick Charlton, thoughtbot developer and co-host of the Build Phase podcast, to give their impressions on all the news out of the WWDC17 Keynote & Platforms State of the Union.

55:38 | Jun 5th, 2017

Ben outlines his next steps, reflects on his time at thoughtbot, and hands the proverbial podcast reins over to Chad.

35:51 | May 29th, 2017

Ben bids adieu to thoughtbot, and outlines his plans, hopes, and fears for the future.

19:51 | May 22nd, 2017

Derrick gets technical about Drip's performance optimization, and reflects on pre-conceived opinions in regards to tactical & strategic planning after receiving some constructive criticism.

34:13 | Apr 29th, 2017

Ben and Derrick recount their experiences and lessons learned speaking at MicroConf.

37:38 | Apr 22nd, 2017

Ben is joined this week by Spencer Fry, founder of TypeFrag, Carbonmade, Uncover, and Coach, to discuss carryover lessons of successful startups.

31:01 | Apr 12th, 2017

As we prepare for MicroConf, Ben takes a new tact on his talk after giving an early demo, and Derrick recounts a positive pair-programming experience.

29:46 | Apr 5th, 2017

On FormKeep, Ben implements custom redirects on form submissions and starts a test to remove up-front credit card collection, as well as discusses evaluation of feature requests. On Drip, Derrick walks through the app with new devs, considers on-boar...Show More

27:34 | Mar 27th, 2017

Derrick welcomes new Javascript and Rails developers to Drip. Ben prepares a content deal and interviews a Content Manager for Upcase, discusses the benefits and methodology to Vim proficiency, works on an integration with Wistia, and ponders growing...Show More

27:24 | Mar 22nd, 2017

As Ben and Derrick prepare their talks for MicroConf, Ben shares his tips and habits for talk preparation and public speaking.

33:01 | Mar 14th, 2017

Ben & Derrick reflect on the S3 outage and how it affected their services, and muse on managing user perceptions. Derrick submits a talk to MicroConf on what it means to be "customer driven", and begins a refactoring effort to rework Drip's integrati...Show More

32:55 | Mar 6th, 2017

Ben & Derrick welcome Anna Jacobsen, Education Director at Drip, to discuss customer demos / onboarding, sales and retention strategies, customer success, and best practices within Drip.

33:33 | Feb 27th, 2017

On FormKeep, Ben runs an A/B test on trial length and adds a short onboarding survey, meanwhile wrapping up team signups and working on a content licensing deal for Upcase. Derrick reports back from his machine learning class, and discusses an issue ...Show More

24:59 | Feb 20th, 2017

Derrick travels to Portland to visit fellow bootstrapper friends, Ben recounts his recent conference travel, and a discussion of their most pivotal hires as well as account rescue techniques.

30:26 | Feb 13th, 2017

Derrick celebrates a great shipping week, completing both 'live segments' and a Drip certification course. Ben recounts the rollout & results of the Upcase + Tapas promotion, and reflects on its successes and possible pitfalls.

22:44 | Feb 6th, 2017

Ben presses to meet the Upcase & Tapas launch deadline, and shares some lessons learned from its preparation, promotion, and launch. On Drip, Derrick rolls out more UI updates, is looking to hire JavaScript and Rails engineers, and details his hiring...Show More

31:43 | Jan 30th, 2017

Ben halts the search for a marketer to instead hire a sales consultant and focus on growth himself, and announces a collaboration with Ruby Tapas. Derrick enrolls in a machine learning class, and contemplates Drip team & work structure.

33:17 | Jan 23rd, 2017

Derrick takes a solo retreat to reflect on new goals for Drip, and draws up preliminary plans for scaling team size / structure, as well as speeding up velocity through parallelism. Ben shares his experience with GrowthHackers Projects, hides the low...Show More

25:12 | Jan 9th, 2017

Ben & Derrick discuss music in the workplace, optimizing Redis, reaching larger markets beyond early adopters, and standing out in job application e-mails.

30:20 | Dec 19th, 2016

Derrick considers learning a new language to be prepared for scaling Drip's optimization, and gives new details on the tech used to streamline queries for large accounts. Ben breaks down his post to finding the best candidate for product Head of Mark...Show More

35:02 | Dec 12th, 2016

Ben discusses the lessons of mimicked learning and tempering of judgmental thinking gleaned from a sports book, and muses on how to apply them to career advice. On Drip, faced with a mountain of catch-up work after the holiday, Derek confronts scalab...Show More

33:30 | Dec 6th, 2016

Ben decides to hire a support firm, document support processes, completes the Hound pricing change, and prepares to make products their own division for next year. Meanwhile, on Drip, Derrick addresses a performance challenge.

31:20 | Nov 28th, 2016

Ben is joined by Mike Perham, author of Sidekiq, to discuss running a business solo, taking a side project from hobby to full time job, and scaling support as an app grows.

35:37 | Nov 21st, 2016

On Drip, Derrick launches a free tier, and utilizes credit card anti-fraud measures. Ben publicly launches FormLinter, pauses exploring new product ideas in favor of giving attention to existing ones, and starts to rebuild the product team. They also...Show More

50:51 | Nov 14th, 2016

Ben and Nick get super nerdy this week and chat about Meetspace's architecture using Go, Postgres, and HMAC including custom cookie signing, rendering, error handling, tooling, and more!

38:54 | Nov 7th, 2016

Sadly, Ben is stuck in hammock somewhere, and we are without a new episode this week. However, we would love you all to check out thoughtbot's newest podcast, interviewing inspirational designers, developers, and other makers in tech, The Laila & Br...Show More

37:11 | Oct 31st, 2016

Ben and Nick chat about ways to pitch your product, working solo as well as sustainably, and the costs of doing business.

42:52 | Oct 24th, 2016

Ben talks to Nick Gauthier, founder of MeetSpace, about the importance of validating ideas, reading through API documentation, and pricing surveys.

40:59 | Oct 17th, 2016

Derrick finds some new areas to improve after walking new hires through Drip's architecture, and discusses his custom billing engine. On Hound, Ben delegates the new-pricing project, and validates a new product idea.

38:23 | Oct 10th, 2016

Derrick brings a few more new hires onto the team, and ships a change to make clients' Javascript snippets more performant. On Hound, Ben does some direct outreach sales, considers bringing on someone to help with marketing, and muses on the balancin...Show More

39:45 | Oct 3rd, 2016

On Hound, Ben sends out announcements for pricing changes, questions when a decision is the "right" decision when it comes to customer feedback, and toys with per-seat pricing model feasibility. Derrick has a successful first week on-boarding the new...Show More

32:19 | Sep 26th, 2016

Ben plans a camping trip, acquires a new Twitter account, releases his notes on giving great conference talks, and begins to tell users of Hound's new pricing. Derrick reacts to the announcement of Github Projects and what that means for Codetree, sh...Show More

33:54 | Sep 19th, 2016

On Drip, Derrick deals with a high-bandwidth customer and hires a new devops team member. Meanwhile, Ben brainstorms new pricing structures for Hound.

40:02 | Sep 12th, 2016

Derrick switches domains from to, begins to update the design of the Drip widget, and tries to find balance in his varying roles as CTO. Ben hands off the reins of Upcase, switches to a low-tech project management solution, and mi...Show More

33:21 | Sep 6th, 2016

Ben welcomes guest co-host Derrick Reimer, co-founder of Drip, getting to know his background and products for our first outside-thoughtbot view on SaaS strategy (as well as Ben's arm-twisty methods for getting him on the podcast in the first place)!

47:13 | Aug 22nd, 2016

thoughtbot CEO Chad Pytel joins Ben to discuss our recent office closings and reasons necessitating this decision, what this means for the product team, and the future of thoughtbot. Also, a teaser of what to expect next from Giant Robots Podcast.

42:59 | Aug 8th, 2016

Fresh back from vacation, Ben shifts his attention to a Hound project, adding in tiered plans and pricing. Chris begins to build out a drip sequence for content recommendations, prepares to roll off to return to client work, and leaves us with some f...Show More

56:55 | Aug 1st, 2016

Chris delves into marketing mode for the TDD course, removes more client-side analytics code, and starts redesigning the information architecture on Upcase. On FormKeep, Ben alerts users to site down-time, removes all pay-per-form logic from the code...Show More

45:57 | Jul 25th, 2016

Ben receives some insight on customer referrals for FormKeep, applies his pricing philosophy to Hound, and realizes a personal blind-spot when it comes to customer satisfaction. On Upcase, Chris patches an automated follow-up messaging bug leading to...Show More

41:17 | Jul 18th, 2016

Ben rants about bad jokes on twitter, doesn't ship any improved activation features on FormKeep this week, irons out some bugs on FormLinter, and begins an ad campaign. Chris contemplates shifting Upcase's business model, and walks through the impetu...Show More

48:34 | Jul 11th, 2016

Ben encounters a downed FormKeep and enables a monitoring service, completes the un-grandfathering process for accounts on old tiers, and begins work on improving activation flow. Chris sends out a survey to users and discovers a shift in the Upcase ...Show More

46:29 | Jul 4th, 2016

Chris digs into the causes for a MRR drop, discovering usage trends with seasonality; and in the process gets a clearer picture of Upcase's user base. Also, he welcome Geoff to the project, and begins a new marketing initiative driven by user testimo...Show More

51:22 | Jun 27th, 2016

This week, we ruminate on the meta-organization of project management. Ben embraces team feedback on, reaches the end of Formkeep's grandfathered pricing window, and removes sandboxing to streamline plan structures. Chris contemplates ...Show More

45:28 | Jun 20th, 2016

On Formkeep, Ben launches FormLinter to increase form accessibility and conversions, and looks forward to additional persons on thoughtbot product work. Chris continues marketing of the Bourbon Smash course, wrestles with metrics and analytics, and i...Show More

1:08:44 | Jun 13th, 2016

On Upcase, Chris releases the Bourbon course, restructures how new courses are highlighted, and discusses juggling the various factors that contribute to MRR. Ben takes on-boarding notes from a century old dance school to improve activation on Formke...Show More

49:52 | May 30th, 2016

Ben changes product activation flow, possibly for the worse, launches a new UI, and muses on new customer acquisition for Formkeep. On Upcase, Chris starts to see benefits from the domain transition, and brainstorms on how to un-bottleneck course rel...Show More

1:07:04 | May 23rd, 2016

Ben delays a new feature until an easier implementation can be reached, adds additional event tracking for better site usage feedback, takes a medium to large digression to rant about Javascript, and makes headway on Formkeep's UI refactor. On Upcase...Show More

49:00 | May 16th, 2016

Chris transitions Upcase to for SEO and branding purposes, and introduces reactivate & resubscribe functionality. Ben publishes a blog post on Formkeep's pricing history, optimizes the initial form setup page, and begins work to...Show More

45:19 | May 9th, 2016

Ben switches from Mandrill to Sendgrid, turns a corner on his guarantee vs trial test, and begins the process of overhauling Formkeep's UI. Meanwhile, on Upcase, Chris utilizes an interesting method for A/B Testing, teases a secret project, and incre...Show More

50:55 | May 2nd, 2016

Ben and Chris muse on the nature of weather-related happiness. Also, Ben works on instrumenting Formkeep's activation funnel, utilizes a monitoring utility to optimize sign-up flow, and vows to almost certainly not toy with pricing any more. Meanwhil...Show More

47:14 | Apr 25th, 2016

Ben and Chris discuss taxes and financial (as well as bedtime) routines. On Upcase, Chris showcases "The Weekly Iteration" on the site, reveals a long-term dream for the platform, and patches a critical security issue. Ben adds a bunch of features to...Show More

55:33 | Apr 19th, 2016

Chris makes progress on Upcase's to-dos in order to shift focus to after-the-funnel improvements, and makes a renewed vow to talk to customers for direct feedback. Meanwhile, Ben attends a conference, and while he picked up some great strategies for ...Show More

48:35 | Apr 11th, 2016

Chris keeps improving MRR on Upcase, patches a Javascript problem with a Javascript solution, and implements benefit focused text on course descriptions. On Formkeep, Ben discovers a flaw in an A/B test, deals with squirrely payment code, and prepare...Show More

45:34 | Apr 4th, 2016

Ben decides to A/B test pricing, begins grandfathering existing customers to the new tiers, teases new features on Formkeep, and recounts some interesting customer interactions. Meanwhile, Chris drives conversions through e-mail and Twitter, identifi...Show More

54:20 | Mar 28th, 2016

Chris welcomes a new member to team Upcase, confronts a drop in MRR, and looks forward to increased content production. On Formkeep, Ben introduces tiered pricing and trials, considers tier differentiators, and muses on what next to implement.

37:12 | Mar 14th, 2016

Ben and Chris welcome on Ryan Buckley, co-founder of Scripted, for an honest discussion on the shortcomings, pain-points, and benefits that arise from restructuring a product's focus.

30:12 | Mar 7th, 2016

Ben welcomes SaaS growth and customer success pioneer Lincoln Murphy to discuss the true importance of providing value to existing customers and focusing on their success, as every tactic you undertake as a business is predicated on understanding the...Show More

50:41 | Feb 29th, 2016

Ben accidentally launches a Vim course, debates a B2B vs B2C focus, and feels out different Formkeep pricing tiers. Chris welcomes back a handful of former subscribers to Upcase, continues to work on content production, and integrates relevant conten...Show More

49:22 | Feb 22nd, 2016

Chris converts with email campaigns, lays out a time-table to churn out a ton of content, and tries to analyze a dip in revenue. Meanwhile, Ben tests the definition of what constitutes a "conference", focuses on how to enrich Formkeep for specific us...Show More

49:15 | Feb 15th, 2016

Ben finalizes Formkeep's Ember removal, toys with the idea of manual on boarding, and positions himself to begin experimenting with plans and pricing. Meanwhile, Chris deals with credit card fraud, too many inodes on Upcase's server, and finishes the...Show More

42:12 | Feb 8th, 2016

Chris talks with growth expert Brian Balfour on starting and sustaining SaaS business, and his team's approach to addressing growth issues.

48:03 | Feb 1st, 2016

Chris gets a surprise while reviewing Upcase's Q4 profit & loss statement, gains some insight into e-mail marketing, wrestles with the added complexity of adding github auth-to-access, and brainstorms new community-driven projects. Meanwhile, Ben get...Show More

58:32 | Jan 25th, 2016

Ben resolves to cut back on dashboard checkins, makes progress on Formkeep's Ember extraction, and struggles with product-market fit. Meanwhile, Chris tackles some analytics issues, opens up Upcase landing pages from behind the paywall to improve mar...Show More

1:05:28 | Jan 18th, 2016

Ben and Chris both struggle with cancelations coming into the new year, Formkeep continues to strip out Ember and focus on content marketing, and Upcase resolves a major issue in the exercise system and improves the checkout flow.

52:47 | Jan 11th, 2016

Chris tracks new members after the release of the new Mastering Git course from Upcase, launches a drip e-mail campaign to attract more members, and focuses on increased content output. Ben continues removing Ember from Formkeep, rethinks an activati...Show More

54:34 | Jan 4th, 2016

As Ben transitions from Upcase to Formkeep, so too will the podcast transition to an open discussion around growing thoughtbot's internal projects and maintaining them as businesses, highlighting our hopes, experiments, tactics, failures, and success...Show More

30:04 | Dec 21st, 2015

Ben talks with Ashe Dryden about ways to approach diversity in the tech community from workplace, conference, and personal perspectives.

29:43 | Dec 14th, 2015

Ben and Laura Roeder, founder of Edgar, chat about anthropomorphizing your brand to build better engagement, going the extra step to care about customer success, and some tips for social media marketing best practices.

30:28 | Dec 7th, 2015

Ben talks with Hiten Shah, co-founder of Crazy Egg and Kissmetrics, on the value of helping others, frameworks for a better life, being an infovore, and tips for finding a successful product niche.

41:27 | Dec 1st, 2015

Ben and Eric Normand of LispCast and talk about the pros and cons of Haskell and Clojure, empathize on some of the pain points of running an educational coding platform, and hypothesize on how the next great programming "killer de...Show More

37:39 | Nov 23rd, 2015

Ben talks with Steli Efti, CEO and Co-founder of Close, on maintaining energy and passion in speaking, why engineers make great sales people (and how they can be even better), and managing your emotions to be more productive and happy.

39:38 | Nov 9th, 2015

Chad talks with C. Todd Lombardo & Trace Wax about their new book, co-authored with Richard Banfield, Design Sprint: A Practical Guidebook for Building Great Digital Products, as well as the process and benefits of design sprints.

36:02 | Nov 5th, 2015

Brenda talks with Sara Chipps on the desire to educate in code, her inspiration to work on hardware, and the troubles of manufacturing.

31:52 | Oct 27th, 2015

Chad Pytel and Laila Winner welcome Star Simpson to discuss PLIBMTTBHGATY (Programming Languages I’ve Been Meaning To Try But Haven’t Gotten Around To Yet), fostering community through meet-ups, and the finer points of taco delivery via drone.

36:46 | Oct 12th, 2015

Ben talks with thoughtbot designer Brenda Storer on fitting both development and design in her job title, tips for public speaking, and introduces a new change to the show.

40:13 | Oct 5th, 2015

Ben talks with John Norman about his process and modified approach to the delivery, payment, and tech of modern managed health care. They also touch on age bias in the programming world, living a purpose-driven life, and dealing with startup growth.

43:05 | Sep 28th, 2015

Ben talks with Adam & Jerod of The Changelog Podcast to discuss their personal interviewing modalities, doing full-time media creation, and a new video project aimed to explore the actual people behind your programming heroes.

36:50 | Sep 21st, 2015

Ben talks with Mirabai Knight about the technology and uses of modern stenography; including using steno with Vim, and her work on Plover, the open source Steno engine.

31:37 | Sep 14th, 2015

Ben talks with Nadia Odunayo about giving non-technical conference talks and full-time pairing.

23:25 | Sep 8th, 2015

Ben is joined by Brinkley Warren of MegaBots Inc. to discuss the history, build, and strategy behind the MegaBot Mk II, USA's entrant in next years giant robot duel!

28:38 | Aug 31st, 2015

Ben and Jules Coleman, founder of Hassle, discuss staying close to the codebase while in a more managerial role, the challenges of rapid growth, and the value of internalizing feedback.

30:49 | Aug 26th, 2015

Ben and Drew Neil discuss freeing up Vim's leader key, the value of visual learning, and using GitHub to crowd source closed captions.

23:02 | Aug 17th, 2015

Ben and fellow thoughtbotter Mike Burns take time out of their Summer Summit schedule to chat about launching offices, the art of classical code, and why Mike no longer loves Haskell. This episode of Giant Robots is sponsored by Digital Ocean. Simpl...Show More

31:04 | Aug 10th, 2015

Ben is joined by trepidatious producer, Thom Obarski, to talk all things media at thoughtbot, compare working in tech to entertainment environments, and bestow some beginner advice on starting one's own podcast. This episode of Giant Robots is spons...Show More

46:17 | Aug 3rd, 2015

Ben is joined by Tom Stuart to talk about incorporating computer science topics into Ruby, his process of preparing talks, enriching your development career with a bit of computer science knowledge, and gushing about how amazing computers truly are. ...Show More

33:13 | Jul 27th, 2015

Ben is joined by Steve Tooke to discuss the importance of communication, testing, and building Cucumber 2. This episode of Giant Robots is sponsored by Digital Ocean. Simple and fast cloud hosting, built for developers. Use the code GiantRobots for ...Show More

40:57 | Jul 20th, 2015

Ben welcomes Joe Ferris, thoughtbot's CTO, to discuss design parity within the company, inversion of control, and solving all the world's problems with monads. This episode of Giant Robots is sponsored by Digital Ocean. Simple and fast cloud hosting...Show More

34:26 | Jul 13th, 2015

Ben and Samir Talwar of Codurance discuss the appeal of functional programming, mob programming, and a different take on conferences. This episode of Giant Robots is sponsored by Digital Ocean. Simple and fast cloud hosting, built for developers. Us...Show More

54:34 | Jul 6th, 2015

As Giant Robots nears its 3 year anniversary, Ben welcomes back Chad Pytel to reflect on the highs and lows of the previous year at thoughtbot. This episode of Giant Robots is sponsored by Digital Ocean. Simple and fast cloud hosting, built for deve...Show More

29:45 | Jun 29th, 2015

Ben welcomes Denise Yu and Rosa Fox of Codebar to discuss the importance of fostering community, mentoring tips, and more.

28:57 | Jun 15th, 2015

Ben discusses consulting and open source from within the government, as well as choosing the right clients, and the value of mentorship, with Aidan Feldman of 18F.

33:28 | Jun 8th, 2015

Ben talks with fellow thoughtbotter Derek Prior on conference speaking, code review, and podcasting.

32:47 | Jun 1st, 2015

Ben talks with fellow thoughtbotter Chris Toomey on networking, mentorship, React.js, and sustainable pace.

32:10 | May 25th, 2015

Ben talks with Rebecca Miller-Webster, Managing Director of thoughtbot Chicago, on beginners contributing to open-source, organizing conferences, and cultivating a more inclusive culture. This episode of Giant Robots is sponsored by Digital Ocean. S...Show More

33:09 | May 18th, 2015

Ben welcomes on Saron Yitbarek to talk about creating communities that foster learning and niceness; as well as getting comfortable with being uncomfortable, and how confronting that discomfort can ultimately lead to success. This episode of Giant R...Show More

28:53 | May 11th, 2015

Ben and Shelby Kelly discuss teaching at a coding bootcamp and the future of junior-developer programs. Stick around till the end to catch a sample of her Rocky Mountain Ruby rap! This episode of Giant Robots is sponsored by Digital Ocean. Simple an...Show More

43:40 | May 4th, 2015

Ben talks to Sam Phippen on working on the RSpec core team, new features in 3.3, tips for contributing to open-source, and his favorite parts of Rails. This episode of Giant Robots is sponsored by Digital Ocean. Simple and fast cloud hosting, built ...Show More

34:19 | Apr 27th, 2015

Ben talks to Pam Selle on the importance of self-imposed structure, voice coding, and living with RSI.

29:02 | Apr 20th, 2015

Ben talks with Carin Meier on the writer's process, how programming relates to the arts, and the importance of a graduated and immersive approach to learning.

28:23 | Apr 13th, 2015

Ben talks with Justin Gitlin on changing the experience of a social media platform, as well as shaping game dev to art (and vice versa).

29:35 | Apr 6th, 2015

Ben sits down with therapist/writer/podcaster/speaker/Brazilian Jiu-Jitsu champion Georgia Dow to discuss the value of new experiences, the advantages of private mentorship, and living life to it's fullest.

31:01 | Mar 30th, 2015

Ben talks to Sir John Hargrave, CEO of Media Shower, about his new book Mind Hacking on the power of reprogramming one's thoughts to maintain new habits, and innovations to the traditional publishing model.

38:27 | Mar 23rd, 2015

Ben talks to Mike Brittain, VP of Engineering at Etsy, on interacting with the development community, strides in diversity practices, the pros/cons of an open office, and the difficulties in transitioning from engineering to management.

44:35 | Mar 16th, 2015

Ben talks to Craig Andera, developer at Cognitect, on his latest 20% time project, Clojure as open source, and reimagining database structures.

30:34 | Mar 9th, 2015

Ben talks with Pat Brisbin on his new book, and the future of Haskell at thoughtbot.

31:16 | Mar 2nd, 2015

Chad officially welcomes Ben back to the podcast, discuses the employer/employee ideology that can facilitate a successful sabbatical, and reveals some exclusives on the future of thoughtbot.

33:46 | Feb 23rd, 2015

Chad talks with Ben Arent, product manager at Rackspace, on the trials of app acquisition, as well as their favorite Sass tools.

41:43 | Feb 16th, 2015

Chad talks with Paul Dowman, founder of OK GROW!, on replacing Rails with Meteor, and how martial arts has made him a better developer.

34:40 | Feb 9th, 2015

Chad talks with Matt Aimonetti, co-founder of Splice, on remote worker strategies, fundraising, and his vision for the future of digital musical collaboration.

38:28 | Feb 2nd, 2015

Chad talks with fellow thoughtbotters Adarsh Pandit and Kyle Fiedler on the pros and cons of stories, story points, and job stories.

32:24 | Jan 26th, 2015

Chad talks with Irene Ros, data visualization practice lead at Bocoup, about her pursuit of making data visualization function in a social context.

27:48 | Jan 19th, 2015

Chad & developer Joanne Cheng break down thoughtbot's statistical year in review!

35:34 | Jan 13th, 2015

Chad talks with Ian Logan, an Engineering Manager at Airbnb, on the challenges, ideology, implementation, and future of their payments system.

47:44 | Jan 5th, 2015

Chad talks with thoughtbot CMO Dan Croak about our content marketing strategy, managing the flow of new media, and the origin of our growth team.