Planet Money

#976: Terms Of Service

17:25 | Mar 5th

4 recommendations

Every day, we accept another set of terms and conditions without reading the fine print. But what if there's something hiding in there, waiting to blow up our lives?...Show More


Recommendations

jctrevino recommended:Mar 5th

What a delicious David and Goliath story. Being sued by a company for giving them a nasty review? Yep, it happened. And it lead to the passing of a federal law to protect consumers. Today’s feel good podcast episode about the wonderful world of terms por favor service, that nobody reads, understand...Show More

mmMar 5th

@jctrevino One thing I've always thought about is whether there's a way to design Terms of Services so that they could be easily understood by laymen, similar to how FB redesigned their privacy checkups.

dannyMar 5th

Tumblr does it good job at this, their terms have a tldr after each sub-section: https://www.tumblr.com/policy/en/terms-of-service. Its a good first step, but regulation seems important too, evil companies will do evil things.

mmMar 6th

@danny @jctrevino I laughed at this Tumblr's tldr on terms about age: "You have to be the Minimum Age to use Tumblr. We're serious: it's a hard rule. 'But I’m, like, almost old enough!' you plead. Nope, sorry. If you're not old enough, don't use Tumblr. Ask your parents for a Playstation 4, or try b...Show More

mm recommended:Mar 5th

😱 If you ever wondered about whether companies actually action on the clickwrap Terms of Services, well this family “ignoring” the Terms of Service actually destroyed their lives. Unbelievable.

jctrevinoMar 5th

@mm what a coincidence! I just finished listening and offered a recommendation of this exact episode hahaha

mmMar 5th

@jctrevino Such a relevant episode! I loved the ending: "Don't mess with her!". You can hear the joy. Sounds like an epic story they'll be telling their kids and grandkids for years to come "When mom and dad..."